topic Re: HPE StoreOnce 3640 - SSL Wildcard Certificate in StoreOnce Backup Storage

HPE StoreOnce 3640 - SSL Wildcard Certificate

TobiasPätz — Thu, 25 Mar 2021 13:32:08 GMT

Hello,

I'm a bit confused about the certificate import process, because I'm not able to use our own signed company wildcard certificate, which we're using for all our applications/server. Why, so we need not for any new server/app a new request, just every year a new wildcard certificate.

I can upload the root and wildcard to the Certificate Authority (CA) section, but I cannot delete the hpe.com default certificate.

Any idea what I missed? The system user guide doesn't helped me..

» At first, is it possible?

» If yes, how can I import that wildcard certificate?

Thanks for any help!

Best regards,

Tobias

Re: HPE StoreOnce 3640 - SSL Wildcard Certificate

rwhitaker.cr — Wed, 31 Mar 2021 16:33:30 GMT

Hello @TobiasPätz,

Thanks for using HPE StoreOnce Community Forum.

Not sure to follow your inquires, but hopefully this might help.

Make sure certificates are imported one at a time, we do not support multiple certificates import at once.
Ensure there is a StoreOnce certificate generated and imported.
Once imported the certificates, restart the browser and test accessing the StoreOnce interface
The hpe.com certificate is not allowed to be deleted.

Let us know if that helped.

Re: HPE StoreOnce 3640 - SSL Wildcard Certificate

TobiasPätz — Tue, 06 Apr 2021 08:11:00 GMT

Hi @rwhitaker.cr ,

Thanks for your reply.

OK, so if hpe.com couldn't be deleted, the only way to get a working SSL is to generate CSR and import the self signed certificate?

I've imported our root and main certificate and changed the CN and O to our values.

But open a new session root is still hpe.com but the main is correct.

Best regards.

Tobias

Re: HPE StoreOnce 3640 - SSL Wildcard Certificate

TobiasPätz — Wed, 14 Apr 2021 06:35:51 GMT

Confirmed by support, using an already signed wildcard certificate with owned private key is not possible, you have to generate a CSR from the StoreOnce and sign it.