topic error after adding additional Storeonce expansion shelf in StoreOnce Backup Storage

error after adding additional Storeonce expansion shelf

shea3 — Fri, 24 Jun 2022 08:58:37 GMT

After adding additional expansion shelves, we receive an "issue in Storage Hardware" errors:

"incorrect control connection.

Description: expansion1 is connected to the incorrect controller slot

Details: All the disks from this expansion must be connected to controller slot 0."

Re: error after adding additional Storeonce expansion shelf

Torsten. — Thu, 23 Jun 2022 06:23:34 GMT

The message is telling you all you need to know, right?

Re: error after adding additional Storeonce expansion shelf

sbhat09 — Thu, 23 Jun 2022 10:13:44 GMT

Hello @shea3,

You probably have missed the symmetry of the connection with one of the controllers.

Regards,
Srinivas Bhat

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