topic Re: Data services are not running due to problems with storage in StoreOnce Backup Storage

Data services are not running due to problems with storage

MiloneMarco — Mon, 24 Jan 2022 15:39:14 GMT

Hi, i have a StoreOnce VSA Trial on my environment. It's a Hyper-V virtual Machihe.

After permorm disk exspansion (from 1Tb to 2 TB) the Dataservice couldn't start up with Error:

Data services are not running due to problems with storage

I also performed a rescan storage with success results but the configure new storage task fail.

It's a bug? I have latest 4.3.0-2132.20 version

Thanks

Re: Data services are not running due to problems with storage

Gans_Tapes — Tue, 18 Jan 2022 14:39:22 GMT

@MiloneMarco

How was the capacity expanded? The supported means is to present a new lun/vdisk. Expand/extend of an existing/configured volume is unsupported and likely the reason why data services aren't starting.

Re: Data services are not running due to problems with storage

Razc — Wed, 10 May 2023 23:57:18 GMT

Did you end up updating the firmware to a newer version?

Re: Data services are not running due to problems with storage

Sunitha_Mod — Fri, 12 May 2023 10:56:25 GMT

Hello @Razc,

Thank you for posting! Since you have posted in an old topic and there is no response yet. If you are facing any issues, I would recommend you create a new topic using the create "New Discussion" button, so the experts can check and guide you further.