topic Re: VLS 9000 10TB Array Error in HPE StoreOnce Backup Storage

VLS 9000 10TB Array Error

Sebastian Pawlak — Tue, 14 Jul 2009 12:27:04 GMT

Hi Folks,

I've just received VLS 9000 with two 10TB capacity modules. There was no OS on the node so I've put Recovery DVD with 2.3.0 firmware.

After recovery I can connect to CV and manage VLS but I cannot see any Arrays.

During boot there is info about connecting to Array and then about Error Occurred - see /var/log/Array.log

How can I get to this file? Any ideas why VLS doesn't see array?

Any help will be appreciated.

Best Regards,
Sebastian

Re: VLS 9000 10TB Array Error

Kevin Collins_11 — Tue, 14 Jul 2009 23:47:53 GMT

Sebastian,

I would appreciate it if you could open a call with HP support. No node should ever leave manufacturing without an OS on it so I would be concerned that something else may be wrong as well.

Thanks,

Kevin

Re: VLS 9000 10TB Array Error

Sebastian Pawlak — Mon, 20 Jul 2009 10:29:17 GMT

Kevin,

We ordered two units of (VLS9000 + two 10TB capcity modules). As you sugested I started second one and the situation with array is similar. There was OS on the node but still doesn't see capacity module. Any ideas why?

Best regards,
Sebastian

Re: VLS 9000 10TB Array Error

Ernst vander Pijl — Thu, 06 Aug 2009 17:05:37 GMT

Connect the hardware as shown in the quick connect quide.

The 10TB capacity modules (MSA2000/DOTHILL) must during setup initially be configured to use DHCP. Check via the cli cable how the module is configured and change this. I had the same problem the controllers had the fixed default ip adress.

Boot from the recovery cd (with or without dedup)and the array will be configured and seen in the web gui.

Re: VLS 9000 10TB Array Error

Sebastian Pawlak — Mon, 10 Aug 2009 07:21:09 GMT

VLS is good and runing now.

Indeed. MSA wasn't set on dhcp so VLS node couldn't find it and that was the problem.

Thank you for help.

Regards,
Sebastian