topic Re: Error whilst upgrading to the lastest BIOS for a BL465c G7 in BladeSystem - General

Error whilst upgrading to the lastest BIOS for a BL465c G7

deathchurch — Mon, 10 Oct 2011 11:11:12 GMT

I am trying to apply the latest BIOS update for a BL465c G7:-

From: A19 - 01/29/2011

To: A19 - 05/10/2011

and I am getting the following error:-

The installation procedure did not complete successfully. An error occurred during the setup process.

You may look at the setup log file for more details if desired.

Additional Information:

Can't execute the Program table

Press the 'Close' button to exit Setup.

I have downloaded the version to run under Windows 2008 R2 (cp015578.exe)

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

torashei — Wed, 12 Oct 2011 08:01:58 GMT

Hi,

Have you recived any comments from HP on this one? I have the same issue only from an older bios to the lastest.

I have testet all kind of stuff without getting any progress.

Please let me know....

Tore Andre Asheim

Master ASE HP

Norway

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

deathchurch — Wed, 12 Oct 2011 10:36:10 GMT

Hi,

No I haven't heard a thing from HP about this, and I have tried looking online but haven't found anything that relates to the error.

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Kiwiboy — Thu, 20 Oct 2011 02:44:58 GMT

I have the same issue. Can someone from HP suggest?

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Kiwiboy — Fri, 21 Oct 2011 00:01:02 GMT

The offline method didn't work as well. I attached rompaq.iso to the server and reboot it but the ROM update still failed. I think the f/w itself has problem.

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Kiwiboy — Fri, 21 Oct 2011 01:48:00 GMT

it failed on 2 servers but succeeded in 1 server even though they are same model and BIOS level. The flash log shows error like below

CFlashTable::ExecuteSetupTable()
CFlashTable::ExecuteEraseTable()
CFlashTable::ExecuteProgramTable()
CFlashTable Error: Can't execute the Program table
CFwFlash Error: Can't execute the Program table

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

deathchurch — Fri, 21 Oct 2011 07:39:19 GMT

This is what I have in my flash.debug log:-

System ROM flash engine built Jun 3 2011 17:07:36
SysRomInstaller!DllMain: DLL_PROCESS_ATTACH
SysRomInstaller!Initialize: Creating CSystemRomComponent
CComponent::CComponent()
CSystemRomComponent::CSystemRomComponent()
Command line: "C:\Users\<username>\Desktop\BIOS Update\cpqsetup.exe"
CComponent::Initialize()
CComponentXML::Initialize: Using c:\users\<username>\desktop\bios update\cp015578.xml
CSystemRomComponent::Initialize()
CFwFlash::CFwFlash()
CFlashTable::CFlashTable()
CSystemRomFlashTable::CSystemRomFlashTable()
CSystemRomFlash::CSystemRomFlash()
CSystemRomFlash::Initialize()
CFwImage::CFwImage()
CSystemRomImage::CSystemRomImage()
CSystemRomImage::Initialize()
CSystemRomImage::ReadConfigFile()
CSystemRomImage::LoadImage()
CSystemRomFlashTable::Initialize()
CFlashTable::Initialize()
CFlashTable::InstallDrivers: Installing cpqftbl
CFlashTable::GetTableFromBootBlock()
CFlashTable::SelectTable($CPQFLSH)
CFlashTable::QueryTableInfo()
CFlashTable::ReadHeader()
CFlashTable::ReadTable()
CFlashTable::GetTableFromBootBlock: HeaderAddr = 0x000FFE14
CFlashTable::GetTableFromBootBlock: HeaderSize = 44
CFlashTable::GetTableFromBootBlock: TableAddr = 0xFFFFE000
CFlashTable::GetTableFromBootBlock: TableSize = 1390
CFlashTable::GetTableFromBootBlock: TableCRC   = 0x30A20AB3
CSystemRomFlashTable::GetTableFromDisk()
CSystemRomFlashTable::GetFlashTableFileName()
    System Name: ProLiant BL465c G7
    ROM Family:   A19
    ROM Date:     01/29/2011
    Image Name:   HP ProLiant BL465c G7
    Image Family: A19
    Image Date:   05/10/2011
CFwFlash::IsCompatible: SystemId = A19
CFwFlash::IsCompatible: ImageId = A19
CSystemRomComponent::SetInstallState: CPQSTATE_INSTALLEDOLDER
CComponent::GetProperty: CPQPROP_SETLOGSTRUCT (ignored)
CComponent::GetProperty: CPQPROP_NAME = "Online ROM Flash Component for Windows x64 - HP ProLiant BL465c G7 (A19) Servers"
CComponent::GetProperty: CPQPROP_VERSIONNEW = "05/10/2011"
CComponent::GetProperty: CPQPROP_NAME = "Online ROM Flash Component for Windows x64 - HP ProLiant BL465c G7 (A19) Servers"
CComponent::GetProperty: CPQPROP_VERSIONNEW = "05/10/2011"
CComponent::GetProperty: CPQPROP_VERSIONCURRENT = "01/29/2011"
CComponent::GetInstallState: CPQSTATE_INSTALLEDOLDER
CComponent::GetProperty: CPQPROP_INSTALLSTATE: State = 2
CComponent::GetProperty: CPQPROP_INSTALLSTATE: Message = ""
CComponent::GetProperty: CPQPROP_VERSIONCURRENT = "01/29/2011"
CComponent::Install: Entry
CComponent::InstallThread: Entry
CSystemRomComponent::InstallWorker: Entry
CSystemRomFlash::DoFlash()
CFlashTable::DoFlash()
CFlashTable::ExecuteSetupTable()
CFlashTable::ExecuteEraseTable()
CFlashTable::ExecuteProgramTable()
CFlashTable Error: Can't execute the Program table
CFwFlash Error: Can't execute the Program table
CSystemRomComponent::InstallWorker: DoFlash failed
CSystemRomComponent::InstallWorker: Exit (Result = 0)
CComponent::InstallThread: Exit (Result = 0)
CComponent::Install: Exit (Result = 0)
SysRomInstaller!Cleanup: Deleting CSystemRomComponent
CSystemRomComponent::~CSystemRomComponent()
CSystemRomFlash::~CSystemRomFlash()
CSystemRomFlashTable::~CSystemRomFlashTable()
CFlashTable::~CFlashTable()
CFlashTable::RemoveDrivers: Removing cpqftbl
CFwFlash::~CFwFlash()
CSystemRomImage::~CSystemRomImage()
CFwImage::~CFwImage()
CComponent::~CComponent()
SysRomInstaller!DllMain: DLL_PROCESS_DETACH

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Kiwiboy — Fri, 28 Oct 2011 02:08:00 GMT

I have contacted HP and they asked me to update the CPLD first and then the ROM. Windows component is here: ftp://ftp.hp.com/pub/softlib2/software1/sc-windows-fw/p919033972/v71525

I will give it a try and let you know if the issue is fixed. The update requires the blade to be removed from enclosure and inserted back after 30sec.

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

deathchurch — Fri, 28 Oct 2011 08:44:03 GMT

Top work, thanks for the update...

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Kiwiboy — Tue, 01 Nov 2011 00:45:59 GMT

The problem is fixed. Will be good if HP could put on this as a KB.

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Michael Connolly_4 — Tue, 08 Nov 2011 03:41:26 GMT

KIWIBOY, Could you contact me about your success with BIOS upgrade on BL465c G7 please. I am HP Field Service Engineer Michael Connolly doing a HP Support Follow Up. E-mail address you can use is mc7@hp.com. Please call me Cell 602-763-4543. ...

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

JeremyHopf — Sun, 13 Nov 2011 08:53:30 GMT

I have this exact same issue, but my systems are running RedHat 6.1

Is there a linux or stand-alone version of this update? Should I apply this update to all blades, or just ones that won't let me update their ROM/firmware?

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

NMNI — Thu, 17 Nov 2011 09:19:42 GMT

see here for the advisory with Windows and Linux files

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02994661

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Arns — Mon, 12 Mar 2012 14:21:09 GMT

Hello,

Is there a stand-alone iso/usb to update the CPLD ?

Arns

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

SwisspostIT — Mon, 12 Mar 2012 16:11:58 GMT

I'm also waiting for an offline update for this CPLD...

HP told us while we had the case open that an offline update will follow, but that was now about half a year ago and we never heard any news about an offline update :(

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

triplehead — Wed, 08 Aug 2012 14:44:14 GMT

2Arns

Suppose I have found an easy way to workaround for this issue.

Had the same fault while updating one of BL465c G7 blade's system BIOS from version 12/28/2011 to 03/19/2012 (whereas other blades with identical config in the same enclosure were updated without any issues). I had no success tried to flash new BIOS via ROMPaq and SPP (used Service Pack for ProLiant SPP_2012.06.0 which include this BIOS version).

Problem was solved after updating of System Programmable Logic Device for this blade (SPLD). For details , please read HP description on a page c02994661 (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02994661).

I. To update SPLD on a bare metal blade you need to embed Linux Smart Component for System Programmable Logic Device in to SPP.

1. Visit ftp://ftp.hp.com/pub/softlib2/software1/sc-linux-fw/p1156006652/v71524, and download file "CP015808.scexe") .

2. Load HP Service Pack for ProLiant 2012.06.0 from HP store

(http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=en&prodTypeId=3709945&prodSeriesId=4132949&prodNameId=4132827&swEnvOID=4091&swLang=8&mode=2&taskId=135&swItem=MTX-93c548a72aaa4ee3b2b0e0430b).

3. Open HP Service Pack for ProLiant 2012.06.0 in your favorite ISO-management utility (I have used UltraISO).

4. Copy downloaded "CP015808.scexe" file in to the "hp\swpackages" folder of ISO image.

5. Save updated image, burn it or attach as a virtual DVD.

6. Boot server to the ISO.

7. Select attended interactive mode for SUM utility and beware that your added package "CP015808" in installation list.

8. Install package "CP015808". It is normal that iLO connection will be broken during update. Just reestablish it.

9. Reboot blade.

II. Your should perform hard power reset to complete System Programmable Logic Device update.

1. Power down your blade and remove it from enclosure for a period of 1-2 minutes.

III. Now you can update blade system BIOS. To do this you can use same HP Service Pack for ProLiant 2012.06.0 again (for BIOS 03/19/2012) or ROMPaq (for newer versions) .

Good lack!

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

SwisspostIT — Wed, 08 Aug 2012 13:57:30 GMT

Well thank you!

Just tried that (implemented the scexe into the HP SPP and booted with the iso) and it worked!

Regards,

Ville

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

Scott Arnold — Thu, 25 Oct 2012 17:11:23 GMT

Has anyone found a solution to this issue on systems running VMware ESXi?

Re: Error whilst upgrading to the lastest BIOS for a BL465c G7

SwisspostIT — Mon, 29 Oct 2012 13:10:34 GMT

same procedure as mentioned above (with the scexe into the SPP).

because running SPP from iso boots an unix system which then runs the scexe! (so it doesn't matter which OS is installed on the server)

regards,

Ville

Re: Error whilst upgrading to the latest BIOS for a BL465c G7

Scott Arnold — Mon, 29 Oct 2012 14:07:43 GMT

Since this problem has existed for a few years now, I was expecting HP to integrate the solution in the SPP, rather than having customers continue to create custom modified SPP images. I have a case open with them now, we'll see if that is a solution they will provide now. If not, then we can use the method mentioned. Thanks