topic Resetting the Onboard Administrator password. in BladeSystem - General

Resetting the Onboard Administrator password.

chuckk281 — Tue, 12 Oct 2010 20:51:23 GMT

Brian had an Onboard Administrator question:

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I have two chassis were the customer has lost the passwords. They are not set to the default. Does anyone have password recovery procedures. Downtime and configuration is not any concern as this is a new install.

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Bill had the process down:

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From the OA 3.10 user Guide, page 19...

Recovering the administrator password

If the administrator password has been lost, you can reset the administrator password to the factory default that shipped on the tag with the Onboard Administrator module. The Onboard Administrator resets a lost password to Lost Password/Flash Disaster Recovery (LP/FDR) mode. To recover the password and reset the administrator password to the factory default:

1. Connect a computer to the serial port of the Active Onboard Administrator using a null-modem cable.

2. With a null-modem cable (9600 N, 8, 1, VT100, locally connect to the Onboard Administrator).

3. Open HyperTerminal (in Microsoft(r) Windows(r)) or a suitable terminal window (in Linux), and then connect to the Active Onboard Administrator.

4. Press and hold in the Onboard Administrator reset button for 5 seconds.

5. To boot the system into Lost Password modem Press L. The password appears as the system reboots.

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I hope this helps you. Comments?

Re: Resetting the Onboard Administrator password.

chuckk281 — Tue, 12 Oct 2010 21:21:00 GMT

And from Ken:

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I prefer to use a script on a thumb drive to recover lost OA passwords. I’ve attached 2 scripts. ResetPW resets the “Administrator” account password to “password”. The OA-Add-admin script adds use “admin” password “hpinvent” to the OA, and all ILOs in the enclosure.

To run the scripts:

Copy the scripts to a thumb drive
Place the thumb drive in the active OA
Run the script from the Insight Display

o USB Menu

o Restore Configuration

o usb://d1/<script-name>.cfg

Script 1:

ADD USER admin hpinvent
SET USER ACCESS admin ADMINISTRATOR
ASSIGN SERVER ALL admin
ASSIGN INTERCONNECT ALL admin
ASSIGN OA admin
ENABLE USER admin

HPONCFG all << end_marker
<RIBCL VERSION="2.0">
<LOGIN USER_LOGIN="adminname" PASSWORD="password">
<USER_INFO MODE="write">
    <ADD_USER
      USER_NAME="admin"
      USER_LOGIN="admin"
      PASSWORD="hpinvent">
      <ADMIN_PRIV value ="Yes"/>
      <REMOTE_CONS_PRIV value ="Yes"/>
      <RESET_SERVER_PRIV value ="Yes"/>
      <VIRTUAL_MEDIA_PRIV value ="Yes"/>
      <CONFIG_ILO_PRIV value="Yes"/>
    </ADD_USER>
</USER_INFO>
</LOGIN>
</RIBCL>

Script 2:

SET USER PASSWORD "Administrator" "password"

Re: Resetting the Onboard Administrator password.

Sirajul_Haque — Tue, 29 Apr 2025 06:09:00 GMT

Hi,

Step by step guide to reset HP Onboard Administrator password is explained in detail in below provided 3rd party link:

~~How to reset or restore HP Onboard Administrator Password~~

Admin [above link is no longer valid, please visit https://support.hpe.com/connect/s/ to find the latest info ]

This article provides all screenshot necessary.

Regards

Re: Resetting the Onboard Administrator password.

Optron — Thu, 06 Apr 2017 06:18:23 GMT

Hi,

thanks for script but will it affect the production environment ?

Hp c7000 was installed in 2013 to an isolated site where services are running but no available following:

No iLo IP or credential

On board IP found on KVM but No working Password,

what will you suggest

Re: Resetting the Onboard Administrator password.

Torsten. — Thu, 06 Apr 2017 10:08:13 GMT

The script above adds a user with a known password.

So you can use this user account to login.

There are no resets or whatever.

Re: Resetting the Onboard Administrator password.

Trent1 — Wed, 19 Jul 2023 19:34:25 GMT

Thanks for the script Ken. Saved me from trying to dig up a null modem cable and was way easier.

Re: Resetting the Onboard Administrator password.

NaxosCG — Sat, 18 Nov 2023 13:28:32 GMT

Bonjour,

J'ai le même soucis, et j'ai mis les scripts sur une clé usb, mais le C7000 me dit qu'il n'y a pas d'USB key dans l'OA actif.

J'ai testé en FAT et FAT32, au cas où...

Une idée ?

Bien entendu, je n'ai pas de pc avec port série.

Re: Resetting the Onboard Administrator password.

NaxosCG — Sat, 18 Nov 2023 13:30:11 GMT

Hi,

I have the same issue here.

I've tried using an USB key with scripts. But the inclosure tells me that no usb key is present in active OA.

I've tried both FAT and FAT32 formats for my usb key.

Any idea ?

Of course, i don't have any PC with serial port available.

Re: Resetting the Onboard Administrator password.

Sunitha_Mod — Tue, 21 Nov 2023 05:15:57 GMT

Hello @NaxosCG,

Thank you for posting!

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.