topic Re: HP Smart Array P220i Controller Cache Module Status Failed in BladeSystem - General

HP Smart Array P220i Controller Cache Module Status Failed

IMax77 — Thu, 12 Oct 2017 12:20:01 GMT

Hi.
Server ProLiant BL460c Gen8 with HP Smart Array P220i Controller with error Cache Module Status Failed.

After replacing the controller, the problem is not solved.

Could you please what is the problem?

Re: HP Smart Array P220i Controller Cache Module Status Failed

parnassus — Thu, 12 Oct 2017 13:25:10 GMT

What Firmware version (e.g. most updated available Firmware is the 8.00(C) of 25/09/2017) is your HPE Smart Array P220i Controller currently running on?

Re: HP Smart Array P220i Controller Cache Module Status Failed

IMax77 — Thu, 12 Oct 2017 13:57:20 GMT

The firmware version is 5.42, but the second server in the cluster with the same adapter and firmware does not have this error.

Tomorrow we will install the last service pack, but I think this will not solve the problem.

Re: HP Smart Array P220i Controller Cache Module Status Failed

parnassus — Thu, 12 Oct 2017 14:20:01 GMT

Totally possible but starting with a device with Firmware in a up-to-date status (once that particular Firmware version is supported by both the OS and relative updated Software Device Driver) for sure will help.

Re: HP Smart Array P220i Controller Cache Module Status Failed

IMax77 — Tue, 24 Oct 2017 21:55:08 GMT

After install the latest spp and replacing the capacitor the problem is resolved.
Thanks for your support!