https://community.hpe.com/t5/bladesystem-general/multiple-e200i-cache-module-failures-in-bl460c-g1-servers/m-p/5408115#M28520 <P>In the past 12 days, we've had 3 servers go down, due to what appears to be bad controller cache modules.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Last night alone, we had 2 go down.&nbsp;&nbsp;&nbsp; Since it was after hours and the servers and the TS farm they're a part of were not in use, I was able to do a lot of troubleshooting.&nbsp;&nbsp; I swapped parts between the working and non-working servers and pin-pointed it to the controller cache modules.&nbsp;&nbsp; The batteries are fine, the controller/backplanes are fine, etc etc.&nbsp;&nbsp;&nbsp; Everything works in the other servers, except the cache modules.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The error follows the cache modules... The error is that the controller failed the self-test.&nbsp;&nbsp;&nbsp;&nbsp; It also appears there is no way to boot these servers with out a working cache module.&nbsp;</P><P>&nbsp;</P><P>The blade servers have been in use for about 2 years now.&nbsp;&nbsp; Are we just hitting the life expectancy for the cache modules?&nbsp;&nbsp; Was there maybe a bad batch of cache modules?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Any one know what might be going on?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 failed after just a system reboot and the&nbsp;2 last night went down after I installed more RAM.</P><P>&nbsp;</P><P>I already contacted support and we have 2 more modules on their way, but I'd like to know for the future what may be causing the failures.&nbsp; Maybe we need to purchase a couple extra modules to keep on hand?&nbsp;&nbsp;&nbsp; We have 40 blades right now, so I'd just like to get tot he bottom of this before I have to go through 40 tech support calls and getting fired for having 40 servers fail in the next month.&nbsp; ;)</P><P>&nbsp;</P><P>The servers are all BL460c G1's&nbsp; with e200i controllers.&nbsp;&nbsp;&nbsp;</P> Fri, 02 Dec 2011 18:23:33 GMT fms-jerry 2011-12-02T18:23:33Z https://community.hpe.com/t5/bladesystem-general/multiple-e200i-cache-module-failures-in-bl460c-g1-servers/m-p/5408115#M28520 <P>In the past 12 days, we've had 3 servers go down, due to what appears to be bad controller cache modules.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Last night alone, we had 2 go down.&nbsp;&nbsp;&nbsp; Since it was after hours and the servers and the TS farm they're a part of were not in use, I was able to do a lot of troubleshooting.&nbsp;&nbsp; I swapped parts between the working and non-working servers and pin-pointed it to the controller cache modules.&nbsp;&nbsp; The batteries are fine, the controller/backplanes are fine, etc etc.&nbsp;&nbsp;&nbsp; Everything works in the other servers, except the cache modules.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The error follows the cache modules... The error is that the controller failed the self-test.&nbsp;&nbsp;&nbsp;&nbsp; It also appears there is no way to boot these servers with out a working cache module.&nbsp;</P><P>&nbsp;</P><P>The blade servers have been in use for about 2 years now.&nbsp;&nbsp; Are we just hitting the life expectancy for the cache modules?&nbsp;&nbsp; Was there maybe a bad batch of cache modules?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Any one know what might be going on?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1 failed after just a system reboot and the&nbsp;2 last night went down after I installed more RAM.</P><P>&nbsp;</P><P>I already contacted support and we have 2 more modules on their way, but I'd like to know for the future what may be causing the failures.&nbsp; Maybe we need to purchase a couple extra modules to keep on hand?&nbsp;&nbsp;&nbsp; We have 40 blades right now, so I'd just like to get tot he bottom of this before I have to go through 40 tech support calls and getting fired for having 40 servers fail in the next month.&nbsp; ;)</P><P>&nbsp;</P><P>The servers are all BL460c G1's&nbsp; with e200i controllers.&nbsp;&nbsp;&nbsp;</P> Fri, 02 Dec 2011 18:23:33 GMT https://community.hpe.com/t5/bladesystem-general/multiple-e200i-cache-module-failures-in-bl460c-g1-servers/m-p/5408115#M28520 fms-jerry 2011-12-02T18:23:33Z https://community.hpe.com/t5/bladesystem-general/multiple-e200i-cache-module-failures-in-bl460c-g1-servers/m-p/5408123#M28521 <P>Also, since it will probably help... the cache modules are part number 413486-001.&nbsp;&nbsp;&nbsp; The 128MB modules with the attached battery pack.&nbsp;</P> Fri, 02 Dec 2011 18:27:45 GMT https://community.hpe.com/t5/bladesystem-general/multiple-e200i-cache-module-failures-in-bl460c-g1-servers/m-p/5408123#M28521 fms-jerry 2011-12-02T18:27:45Z