topic Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed in BladeSystem - General

VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

msteele — Wed, 03 Mar 2021 15:18:27 GMT

This past weekend, attempted to upgrade VCM from 4.10 to 4.85. Log below - secondary reports as running 4.85 but primary reports as 4.10 and the units are not speaking to each other. Secondary rebooted but the system never failed over to it / primary never rebooted.

We have not rebooted the primary yet as that will cause an outage. Attempted to run the upgrade again with '-f health, version' and that fails with 'Previous firmware update was not completed'

===============================================================================
[Sun Feb 28 13:06:21 2021] Enclosure Bay Module Current Version Status
[Sun Feb 28 13:06:21 2021] ===============================================================================
[Sun Feb 28 13:06:21 2021] 2S1409P9YP 1 HP VC FlexFabric 4.10 Previous firmware
[Sun Feb 28 13:06:21 2021] 10Gb/24-Port 2013-08-27T23:01:52Z update was not
[Sun Feb 28 13:06:21 2021] Module completed
[Sun Feb 28 13:06:21 2021] -------------------------------------------------------------------------------
[Sun Feb 28 13:06:21 2021] 2S1409P9YP 2 HP VC FlexFabric 4.85 Previous firmware
[Sun Feb 28 13:06:21 2021] 10Gb/24-Port 2020-07-17T20:37:11Z update was not
[Sun Feb 28 13:06:21 2021] Module completed
[Sun Feb 28 13:06:21 2021] -------------------------------------------------------------------------------

Looking for advice / next steps. This is a fully populated production chassis so I will need to schedule maintence for anything that will disrupt connectivity.

Original Log Output in next post.

Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

msteele — Wed, 03 Mar 2021 15:23:16 GMT

Link to Log:

https://drive.google.com/file/d/1qIxtdYnXZxw3f8uHffdWXp-PXzvN9gjD/view?usp=sharing

Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

ksram — Wed, 03 Mar 2021 18:41:54 GMT

Hi msteele,

Please try the following steps one by one :

1) From the VCM CLI, issue the following command:

reset vcm -failover

From the VCM Web UI, navigate to the Tools Menu and select "Reset Virtual Connect Manager." On the pop-up dialog box, check the "Force Failover" option and then select Yes.

2) Reset VCM (refer : https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_kc-0118494)

3) Restart VC

4) If nothing helps, remove the VC 2 and perform forceful update on VC1

(Please have regular Back up and arrange for Downtime before performing any activity)

Thank you

RamKS

Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

msteele — Wed, 03 Mar 2021 21:51:25 GMT

Thank you!

I will schedule a maintenance window and try those steps.

Mark

Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

ksram — Tue, 09 Mar 2021 16:48:50 GMT

Hi Mark,

Good day!

May we know if the upgrade was successful or when it will be scheduled.

Thank you

RamKS

Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

msteele — Tue, 16 Mar 2021 14:07:31 GMT

Thanks Ram - I am still working to get a maintenance window.

We have to take about 830 live streams down when we do this.

***
*Mark Steele*
CIO / VP Technical Operations | TelVue Corporation
TelVue - We Share Your Vision
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Re: VCM failed to upgrade to 4.85 from 4.10 - Stacking Links failed

ksram — Tue, 16 Mar 2021 18:39:26 GMT

Hi msteele,

Thank you for your reply.