topic Re: VC Can't modify server profile in BladeSystem - General

VC Can't modify server profile

FirestormF — Thu, 28 Apr 2022 06:04:13 GMT

I have three C7000 chassis running Virtual Connect 4.85. They're a bit long in the tooth, but I just convinced management we can wring few more years out of them.

For whatever reason, I find myself unable to edit any of my existing server profiles. Specifically, I'm trying to add a VLAN. I'm able to edit and make changes to the profile, but when I select Apply or Apply and close, the "Saving Profile please wait" window appears and never closes.

This occurs on all profiles I've tried across all three chassis. I've tried Firefox/Chrome/IE, and a different workstation with the same results. The servers are online, but this hasn't mattered in the past for this type of change.. I also have OneView deployed, but strictly in Monitor mode.

Re: VC Can't modify server profile

AmRa — Thu, 28 Apr 2022 06:02:20 GMT

Please check by Reset Virtual Connect Manager.

Below is the HPE article with reference to Reset Virtual Connect Manager option.

HPE Virtual Connect - Reset Virtual Connect Manager

https://support.hpe.com/hpesc/public/docDisplay?docId=c03590164#:~:text=HPE%20Virtual%20Connect%20%2D%20Reset%20Virtual%20Connect%20Manager,-Information&text=To%20reset%20the%20Virtual%20Connect%20Manager%20application%20running%20on%20the,Connect%20Manager%20screen%20is%20displayed.

Re: VC Can't modify server profile

FirestormF — Thu, 12 May 2022 05:44:04 GMT

@AmRa

I've restarted both OA and VC on one of the chassis. No change. All three that are linked together are having problems updating the server profile.

I have another C7000 chassis that's independent, same firmware level, that is not doing this.

Re: VC Can't modify server profile

sgunelius — Sun, 05 Jun 2022 15:23:07 GMT

Are these G1, G2 or G3 enclosures? Also, which model of VC modules reside in the problem enclosure? I've seen issues where the server profile can become corrupt and had to recreate it manually or by copying another server profile. Lastly, I see you've reset them, but have you tried actually reseating the VC modules?

Scott

Re: VC Can't modify server profile

FirestormF — Mon, 06 Jun 2022 18:45:14 GMT

It's a combination of G2 and G3 enclosures, using VC Flex 10Gb/24-port. The problem existed on all enclosures at the site, but not at any of my other sites.

Since my post, the chassis were physically powered down and moved to a new location. I still couldn't edit a server profile when they powered back on even after reseating them, so I began rebuilding one of the chassis and it seems to work - I recreated my networks, uplink sets, and server profiles and so far so good. I switched from active/passive to active/active uplinks, so I con't confirm whether all these steps are needed or just creating a new server profile.

Re: VC Can't modify server profile

sgunelius — Mon, 06 Jun 2022 18:51:28 GMT

It sounds like maybe the configuration in the chassis itself might've been corrupt. I took backups of my configuration in each chassis after the initial build, but haven't done another backup since then (I should probably rectify that).