topic Re: VC STATUS: INCOMPATIBLE in BladeSystem - General

VC STATUS: INCOMPATIBLE

AlanMacEionn — Wed, 29 Jul 2015 13:24:29 GMT

Hi,

I currently have a hp virtual connect 4GB FC module showing to be in an incompatible state.

I have run the vcsa utility and it's showing that one of the modules is on another firmware.

I'm not sure how this happened

29 13:21:49 2015] ===============================================================================
[Wed Jul 29 13:21:49 2015] Enclosure   Bay Module             Current Version       New Version
[Wed Jul 29 13:21:49 2015] ===============================================================================
[Wed Jul 29 13:21:49 2015] GB8904F5TY 1    HP VC Flex-10      3.15                  4.41
[Wed Jul 29 13:21:49 2015]                  Enet Module        2010-10-09T07:18:16Z 2015-03-05T20:13:31Z
[Wed Jul 29 13:21:49 2015] -------------------------------------------------------------------------------
[Wed Jul 29 13:21:49 2015] GB8904F5TY 2    HP VC Flex-10      3.15                  4.41
[Wed Jul 29 13:21:49 2015]                  Enet Module        2010-10-09T07:18:16Z 2015-03-05T20:13:31Z
[Wed Jul 29 13:21:49 2015] -------------------------------------------------------------------------------
[Wed Jul 29 13:21:49 2015] GB8904F5TY 3    HP Virtual         1.41 7.12.4.11        2.05 9.5.4.06
[Wed Jul 29 13:21:49 2015]                  Connect 4Gb FC
[Wed Jul 29 13:21:49 2015]                  Module
[Wed Jul 29 13:21:49 2015] -------------------------------------------------------------------------------
[Wed Jul 29 13:21:49 2015] GB8904F5TY 4    HP Virtual         1.32 7.12.2.04        2.05 9.5.4.06
[Wed Jul 29 13:21:49 2015]                  Connect 4Gb FC
[Wed Jul 29 13:21:49 2015]                  Module
[Wed Jul 29 13:21:49 2015] -------------------------------------------------------------------------------
[Wed Jul 29 13:21:49 2015]
[Wed Jul 29 13:21:49 2015] Total execution time: 00:03:41

What steps can I take to resolve this issue. I'm not sure about updating the firmware as I believe the process runs on everything and not just the virtual connect that has the problem.

I want to try and avoid lossing connectivity on the current working HP Virtual connect.

Re: VC STATUS: INCOMPATIBLE

Torsten. — Wed, 29 Jul 2015 15:19:40 GMT

Check the release notes of VC firmware. There is a list what modules are NOT supported with current firmware and what is the maximum version for these modules.

...Beginning with VC 3.70, the HP 1/10Gb VC Enet Module (399593-B22) and the HP 1/10Gb-F VC Enet Module (447047-B21) are no longer supported. Beginning with VC 4.10, the HP 4Gb VC-FC Module (409513-B21) is no longer supported.

Re: VC STATUS: INCOMPATIBLE

AlanMacEionn — Wed, 29 Jul 2015 14:37:42 GMT

What's not supported the firmware or the hardware or both?

Also it's not quite my question.

My question was how can I go about upgrading the firmware on this incompatible VC to get it back into a working state?

And also withouth bringing down the other VC during the process.

Re: VC STATUS: INCOMPATIBLE

Torsten. — Wed, 29 Jul 2015 14:57:53 GMT

Let's take this:

Beginning with VC 4.10, the HP 4Gb VC-FC Module (409513-B21) is no longer supported.

If you have a 409513-B21, the last version before 4.10 (version 4.01) is the maximum that you can run on your enclosure because of this module.

If you try a newer firmware on these modules, they will be shown as incompatible.

Re: VC STATUS: INCOMPATIBLE

Torsten. — Wed, 29 Jul 2015 15:27:06 GMT

If you re-install version 3.15 now, the second FC module would be upgraded from 1.32 to 1.41 (which matches VC version 3.15).

Force the upgrade with option "-health" only, not "-version".

Re: VC STATUS: INCOMPATIBLE

AlanMacEionn — Wed, 29 Jul 2015 16:11:08 GMT

Thanks, do you know where I can dowload the firmware 3.15 from.

I'm finding it difficult to find on the hp.com website.

Re: VC STATUS: INCOMPATIBLE

AlanMacEionn — Wed, 29 Jul 2015 16:27:37 GMT

scratch that I managed to find the firmware.

If I use that force option it's going to also upgrade the working virtual connect card.

Can I specify for it just too upgrade the incompatible one?

Re: VC STATUS: INCOMPATIBLE

AlanMacEionn — Wed, 29 Jul 2015 16:43:34 GMT

I have run the vcsa utility as below

vcsu -a report -i <ip> -f health -u <user> -p <Password> -l "E:\vc\vcfwall315.bin"

However it doesn't appear to have upgraded the firmware.

I have attached the log

Re: VC STATUS: INCOMPATIBLE

Torsten. — Wed, 29 Jul 2015 17:14:11 GMT

Link to 3.15:

ftp://ftp.hp.com/ftp1/pub/softlib2/software1/pubsw-linux/p673331540/v64365/

Re: VC STATUS: INCOMPATIBLE

Torsten. — Wed, 29 Jul 2015 17:15:20 GMT

From your log:

[Wed Jul 29 17:35:24 2015] Would you like to continue with this update? [YES/NO]:
[Wed Jul 29 17:35:50 2015] User has canceled the firmware update

Answer

YES

Re: VC STATUS: INCOMPATIBLE

AlanMacEionn — Wed, 29 Jul 2015 17:36:00 GMT

Getting a bit further but still have this soap error

Re: VC STATUS: INCOMPATIBLE

Torsten. — Wed, 29 Jul 2015 18:32:48 GMT

What was your commend line?

There was a timeout for any unknown reason.

Better try to run vcsutil as administrator and use interactive mode. Select manual reboot/activation. Once the module is updated, reboot this module from OA.

Sometimes with older versions it helps to reset (reboot) the VC manager running on the primary module.

from CLI:

> reset vcm