https://community.hpe.com/t5/bladesystem-general/reading-quot-support-information-quot-file-from-vc/m-p/5674561#M31418 <P>Is there any way for end users to read the "support information" file that is exported from virtual connect. What format is it in?</P><P>&nbsp;</P><P>The file is exported using tools, then export support information. VCM is version 3.18</P> Wed, 30 May 2012 16:04:14 GMT bradshr 2012-05-30T16:04:14Z https://community.hpe.com/t5/bladesystem-general/reading-quot-support-information-quot-file-from-vc/m-p/5674561#M31418 <P>Is there any way for end users to read the "support information" file that is exported from virtual connect. What format is it in?</P><P>&nbsp;</P><P>The file is exported using tools, then export support information. VCM is version 3.18</P> Wed, 30 May 2012 16:04:14 GMT https://community.hpe.com/t5/bladesystem-general/reading-quot-support-information-quot-file-from-vc/m-p/5674561#M31418 bradshr 2012-05-30T16:04:14Z https://community.hpe.com/t5/bladesystem-general/reading-quot-support-information-quot-file-from-vc/m-p/5674689#M31419 <P>it's not user viewable. only HP support have decoder tool to extract log and dump files from this file.</P> Wed, 30 May 2012 19:10:07 GMT https://community.hpe.com/t5/bladesystem-general/reading-quot-support-information-quot-file-from-vc/m-p/5674689#M31419 Hongjun Ma 2012-05-30T19:10:07Z