topic NIC Information - Unknown in BladeSystem - General

NIC Information - Unknown

GabrielCastro — Mon, 13 Nov 2023 13:35:01 GMT

Hello, I would like to ask you why I get Unknown connection status from ILO4 and I do not see my HPE QMH2672 16Gb 2P FC HBA - FC HBA card

Re: NIC Information - Unknown

Sebasbin — Mon, 13 Nov 2023 13:33:20 GMT

Hi,

Please reset the MCTP in ILO

The procedure to Reset the MCTP are:
From the iLO management interface, initiate an MCTP factory reset:
a. Click System Information in the navigation tree, and then click the Device Inventory tab.
b. Click Discovery.
c. Click MCTP Factory Reset.
d. Click Yes.

->update the ILO firmware to the latest version
->reset ILO
->Install the HPE Agentless management Service in the Operating system and start the AMS service

Re: NIC Information - Unknown

Sunitha_Mod — Wed, 15 Nov 2023 14:42:50 GMT

Hello @GabrielCastro,

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.