topic Re: HPE Smart Array P204i-b Controller new drivers in BladeSystem - General

HPE Smart Array P204i-b Controller new drivers

flexman — Mon, 19 May 2025 08:05:06 GMT

Hello Community,

had last week updated iLo5 HPE ProLiant BL460c Gen10 blade to the latest 3.11 (then to 3.13) version. And now not able to see my drives under System Information / Storage:

Can't find any new drivers on Support portal. Can you please help me figure out a solution?

Blade was: efused / power cycled / reseated

Re: HPE Smart Array P204i-b Controller new drivers

flexman — Fri, 16 May 2025 22:00:41 GMT

Forgot to show current version for controller:

Re: HPE Smart Array P204i-b Controller new drivers

rabindra11sharm — Mon, 19 May 2025 06:01:01 GMT

Dear flexman

Please update full firmware package by using SPP. while botting Service pack for HPE ProLiant Gen10 and 10 Plus, choose intractive mode and install all firmware, drivers, and HPE tools. genaraly your issue might be resolved by only installing AMS tools. thou I suggest for update full firmware package, cause all dependent tools and drivers update to latest.

Hope, I could provide you with clear and helpful instructions. If you have any more questions or need further assistance, don't hesitate to ask. I'm here to help!

Have a great day!!

Query: HPE Smart Array P204i-b Controller new drivers

support_s — Tue, 20 May 2025 11:43:08 GMT

Hello,

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Re: HPE Smart Array P204i-b Controller new drivers

JohnShmukler — Sat, 21 Mar 2026 18:45:28 GMT

I ran into the same issue and found two ways to fix it:

The easy way. Downgrade iLO to version 3.01 or earlier. HPE changed the iLO protocols, which is why it no longer works correctly with older RAID firmware. To actually fix the problem you need RAID controller firmware version 5.00 or higher — but HPE only officially supports 4.11 for the P204i-b.
The hard way. Manually update the RAID controller to a version newer than 4.11. This is possible, but HPE does not officially support it, so you do it at your own risk.

I’d recommend the first option.