topic Re: VC FC firmware upgrade won't complete in BladeSystem - General

VC FC firmware upgrade won't complete

Carolyn_8 — Thu, 08 Oct 2009 18:21:42 GMT

I recently got VC Flex-10 modules + I have 2 VC-FC 4Gb modules. I upgraded the Flex-10 to 2.30. One of the VC FC modules updated to 1.40, the other is stuck at 1.32. It says "installing firmware image 0% complete" and never finished over night or when I re-tried today. Since this is a new enclosure w/ nothing running yet I powered down all VC modules for 10 minutes- restarted bay 1, wait 5 minutes then bay 2. Then VC FC modules. Retried FW upgrade- still no luck. continues to show 0% complete and won't finish. Ideas?

Re: VC FC firmware upgrade won't complete

The Brit — Fri, 09 Oct 2009 10:07:25 GMT

Hi Carolyn,

I know this won't make much logical sense, however here are a couple of suggestions. First, are you upgrading through the GUI, or using VC Support Utility?

It sounds like you are using the GUI, and since this enclosure is not online yet, I would suggest swapping your VC modules (bay-for-bay). This sometimes works.

I had occasional failures with the GUI update utility.

I have never had a failure with the VC Support Utility. I would recommend that you download it to your PC/laptop and run it from there. (Just google for the utility)

Dave

Re: VC FC firmware upgrade won't complete

Carolyn_8 — Fri, 09 Oct 2009 21:06:02 GMT

thank you! I followed the first suggestion which was to swap the VC FC modules and that worked.