topic Re: BL680c server hangs in BladeSystem - General

BL680c server hangs

rsingh2140 — Wed, 06 Jan 2010 09:10:25 GMT

Hello All
I've a strange problem with one of my blades server bl680c g5. Its getting hung every now and then with blue screen. I've run the diagonistic on the server but its not reporting any error with hardware. In the IML logs following error is being reported everytime i've to force the server to shutdown and boot it again.
===============================================
Failed Unknown 12/31/2009 13:44 12/31/2009 13:44 1 Unknown - Class: 20 - Code: 3
Caution POST 12/31/2009 13:59 12/31/2009 13:59 1 Post Error - Message: A Critical Error occurred prior to this power-up - Error: 183
===============================================

Anybody faced problem like this before. Any help on this is highly appreciated.

Re: BL680c server hangs

JKytsi — Wed, 06 Jan 2010 18:15:36 GMT

Try the usual way.

-update latest firmwares,BIOS, etc..
- if no help --> new mainboard from HP

Re: BL680c server hangs

kris rombauts — Thu, 07 Jan 2010 07:56:32 GMT

Hi,

seems you have this issue since a while, as far as the log shows it's been there since early October 2009 but probably before.

If updating your blade's firmware and Windows drivers does not resolve this, it would be good to let someone analyze the memory dump as this might well be a device driver issue.

Kris

Re: BL680c server hangs

marcus1234 — Fri, 08 Jan 2010 23:08:12 GMT

unknown errors on a c class , can well mean that the oa and firmwares are not according to the matrix..

look at the compatibility tab here

http://h18004.www1.hp.com/products/blades/components/c-class.html#tab3_content

post show all here i will look at it
and sys log from oa too

and ilo iml log of that blade

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)