topic Re: Issue with New Version IMC 7.3 (E0504P04) - mapping in IMC

Issue with New Version IMC 7.3 (E0504P04) - mapping

Xag57 — Thu, 29 Jun 2017 12:26:27 GMT

Hello, since we have updated version on IMC (7.2 to 7.3) we encounter a bug with duplicate links on maps.

It seems we encounter this bug only with 1800 series switches. A same link is display twice (like if there is a trunk)

For example, when i display the name of interfaces, between two switches, we see : 26 - port #8 (for the first link ) and 26 - Port: 8 Gigabit - Level (for the second one). In reality it is the same link.

See below the screenshot.

How can we correct this ?

Thanks in advance,

Re: Issue with New Version IMC 7.3 (E0504P04) - mapping

ibias — Tue, 18 Jul 2017 11:07:47 GMT

Hello, did you have the problem also with another web browser? Sometime on my imc, if I use IE than not all functions works as expected, if I use Firefox it works.

Re: Issue with New Version IMC 7.3 (E0504P04) - mapping

Xag57 — Wed, 19 Jul 2017 08:43:10 GMT

Hello thanks for your answer.

We have tried with other web browser : IE 11 ; Firefox , Chrome --> same results.

We have tried to patch our switches with last software version : PM.2.08, but the problem is still there.

We use a lot of other switches models, and we encounter only this bug with 1810-8.

Best Regards,