topic Re: Missing "LAN Access Service" in IMC

Missing "LAN Access Service"

hawada — Fri, 17 Nov 2017 14:41:29 GMT

Hello,

After upgrading IMC from v7.2 to v7.3, unfortunately, service type = "LAN Access Service" disappeared .

As IMC deployment sheets mentioned selecting "LAN Access Service", which is used by users for network access, or "Device Management Service", which is used by administrators for device management.

How to configure 802.1x without this option.

Kindly support

Re: Missing "LAN Access Service"

NeilR — Fri, 17 Nov 2017 19:26:23 GMT

My procurve switches were 802.1x before 7.2 so after upgrade to 7.3 they were showing configured with the unlimited setting.

I tried redploying a spare switch using unlimited and it looks ok. But the online help does not describe that setting.

Re: Missing "LAN Access Service"

hawada — Fri, 17 Nov 2017 20:22:35 GMT

Hi NeilR,

Thanks for your support.
But is it a bug in v7.3, will they release a patch for it?

Thanks again

Re: Missing "LAN Access Service"

NeilR — Sat, 18 Nov 2017 01:37:41 GMT

Don't know if its a bug or if they just redesigned the feature. Can't connect to the hp doc site right now to find the latest UAM manual.

What switch type are you using? Have you tried deploying with the unlimited setting?

You may have to contact HP as they don't read or post on this forum

Re: Missing "LAN Access Service"

hawada — Sat, 18 Nov 2017 12:24:54 GMT

I am trying to configure Cisco switches, but I didn't try unlimited.

I am going to contact HP team to check it with them.

Thanks NeilR.