topic Re: Monitoring Windows Services with iMC in IMC

Monitoring Windows Services with iMC

gary9193 — Tue, 19 Dec 2017 10:11:21 GMT

Hello, what is the best way to monitor a windows service using iMC?

For example if the spooler service stops I'd like an alert to tell me it has stopped.

Thanks,

Gary

Re: Monitoring Windows Services with iMC

mschrein2 — Tue, 19 Dec 2017 14:56:10 GMT

Hello Gary,

you can use IMC APM for this

best regards,

Michaela

Re: Monitoring Windows Services with iMC

gary9193 — Wed, 20 Dec 2017 09:21:18 GMT

Thank you Michaela, I have now managed to monitor the process however when i stop the service I do not get an alarm. Do you know if theres a way to do this?

Gary

Re: Monitoring Windows Services with iMC

mschrein2 — Wed, 20 Dec 2017 10:27:40 GMT

Hi Gary,

in case you are using APM, you need to do the following:

1)check in Traps to Alarm, if the IMC-APM rule is enabled (for a fresh 7.3 installations it is disabled by default)Note: after you have enabled it, you need to restart imcapmedm, imfaultdm and apmserver processes

2) setup the Threshold for Serverice state

go to: Application Manager => Configuration => Threshold Management

here click Add Threshold

choose Windows for Application Type

Windows Service State for index

Running for the first Threshold

Trigger Times: 1

Stopped for the second Threshold

Trigger Times 1

press ok.

Now you have setup the global settings (please do not enable it., you should enable it for the service you want to monitor)

to do this. click on the Windows APM Monitor, to display it.

When you now go to Services in this page, you see the threshold config button (State)

When you click on it, the global settings, you have setup will be displayed, change this to custom and enable the second Threshold (the one with Stopped)

press ok

now you should see an Alarm, whenever this service is in the state Stopped (depends on the polling intervall, when it is displayed)

Note: this is only working properly, if the windows APM Monitor is done with WMI (not snmp)

I really would have liked to attach a document with screenshots, but I do not know how

best regards,

Michaela

Re: Monitoring Windows Services with iMC

gary9193 — Wed, 20 Dec 2017 10:54:55 GMT

That has worked absolutely perfectly thank you very much!