topic Can't delete a custom filtering trap rule in IMC

Can't delete a custom filtering trap rule

flyincloud — Wed, 16 May 2018 04:44:36 GMT

Hi, I am new to use IMC.
I am helping my client to monitor HPE switchs by using IMC 7.3 (E0506).
And I create a custom filtering trap rule to ignore the switch interface up/down trap except the uplink ones.

But now I have to delete the rule to receive all traps to monitor each interface.
When I did that, the IMC pop up a windows asking me if I am sure to delete it.
After confirmed, IMC shows me a Remediation Suggestion and Error Details, the rule is still there.
The remediation suggention just suggest me two things: 1. go back to HOME and try again 2. collect log and ask for help.
And the error details shows nothing but an empty block.
What happend when I try to delete the rule? I have no idea.

Does anyone meet the same issue?? What is the root cause??
Any comments will be much appreciated.

Re: Can't delete a custom filtering trap rule

mschrein2 — Wed, 16 May 2018 07:35:56 GMT

Hi,

this is a bug, which has been fixed with IMC 7.3 E0506P07

Re: Can't delete a custom filtering trap rule

flyincloud — Wed, 16 May 2018 13:46:08 GMT

@mschrein2 wrote:
Hi,
this is a bug, which has been fixed with IMC 7.3 E0506P07

Hi mschrein2,

I tried to upgrade my test enviroment to iMC PLAT 7.3 (E0506P09)
But no good, same problem at test enviroment.
And I notice my test enviroment only Intelligent Management Platform (JG748AAE) and VXLAN Management had been upgraded to E0506P09, Network Traffic Analyzer (JG750AAE) and Wireless Service Manager (JF414AAE) remain E0503 and E0505, do they effect the problem??

Thanks for your reply.

Re: Can't delete a custom filtering trap rule

flyincloud — Thu, 17 May 2018 09:11:47 GMT

Hi all,

Just want to update the recently result.
I tried to upgrade my client production enviroment to E0506P09, and the amazing things happened.
It works!! I can finally delete the rule, and I can receive all traps!!

Thanks for your help, it help a lot.