topic Re: Failed to add in a topology in IMC

Failed to add in a topology

ryccsalud — Wed, 20 Nov 2019 12:15:08 GMT

Good afternoon,

Since a few days ago I can't add any object (note, line..) in a topology in iMC.

I have changed user administrator and neither.

I tried several browsers and nothing.

That could be happening?

Thanks.

Re: Failed to add in a topology

cfritz — Wed, 20 Nov 2019 16:40:09 GMT

Make sure all processes are running in the DMA agent. If they are all running it may be worth trying to stop and restart of all processes.

Re: Failed to add in a topology

ryccsalud — Thu, 21 Nov 2019 11:21:05 GMT

I have restarted the entire server, which entails the restart of the services and nothing

Re: Failed to add in a topology

ryccsalud — Thu, 11 Mar 2021 10:15:18 GMT

Hello again,
I still have the same problem, I get a crash when I want to add a note in the topology.
Error from iMC:
Operator: xxx
IP Address: X.X.X.X
Result: Failure
Module Name: Device Resource
Operated at: 2021-03-11 09:25:07
Operation: Adding note "intento" to network topology.
Failure Cause: Failed.

Error from server:
[root@xxxxxx ~]# grep -i "intento" /opt/iMC/client/log/*.*
/opt/iMC/client/log/imcforeground.log:2021-03-11 09:25:07 [INFO ] [http-nio-8443-exec-19] [com.imc.plat.operlog.func.OperationLogMgrImpl::insertLog] moduleId: 1, description: Adding note "intento" to network topology.
/opt/iMC/client/log/imcforeground.log:2021-03-11 09:25:07 [INFO ] [http-nio-8443-exec-19] [com.imc.plat.operlog.func.OperationLogMgrImpl::insertLog] [OperationLog] Operator:apnavas,IP Address:10.230.213.167,Module Name:Device Resource,Operation:Adding note "intento" to network topology.,Result:FAILURE

I have already restarted service by service and I have restarted the server itself and nothing.

The iMC data is:
Intelligent Management Platform (JG747AAE): iMC PLAT 7.3 (E0605H05)
VXLAN Management: iMC VXLAN 7.3 (E0605P04)
Data Server: Linux