topic Re: MSM765 - Cannot refresh wireless configuration in PCM in PCM

MSM765 - Cannot refresh wireless configuration in PCM

jopalka — Sun, 09 Feb 2014 06:56:22 GMT

Hi.

I'm heaving a problem with Refreshing Wireless Configuration of MSM765 in PCM.

Status summary shows:

Status: Failed
Reason: Device error. No specific error message was returned. See the device System log for more details.

Device Syslog of MSM shows:

Feb 7 12:43:49 err pmmclient Failed to get name of network definition unique ID '74d2fede00000002'
Feb 7 12:43:49 err pmmclient NETWORKDEF_GetNameFromUniqueID: Network profile unique ID '74d2fede00000002' not found.
Feb 7 12:43:49 err pmmclient NETWORKDEF_GetConfigIndexFromUniqueID: Network profile unique ID '74d2fede00000002' not found.
Feb 7 12:32:29 err pmmclient Failed to get name of network definition unique ID '74d2fede00000002'
Feb 7 12:32:29 err pmmclient NETWORKDEF_GetNameFromUniqueID: Network profile unique ID '74d2fede00000002' not found.
Feb 7 12:32:29 err pmmclient NETWORKDEF_GetConfigIndexFromUniqueID: Network profile unique ID '74d2fede00000002' not found.
Feb 7 12:16:34 err pmmclient Failed to get name of network definition unique ID '74d2fede00000002'
Feb 7 12:16:34 err pmmclient NETWORKDEF_GetNameFromUniqueID: Network profile unique ID '74d2fede00000002' not found.
Feb 7 12:16:34 err pmmclient NETWORKDEF_GetConfigIndexFromUniqueID: Network profile unique ID '74d2fede00000002' not found.

MSM765 software: 5.5.3.0-01-10326

PCM version 4.00.05.612

What could be the cause of that problem?

Jarek

P.S. This thread has been moved from MSM Series to PCM. -HP Forum Moderator

Re: MSM765 - Cannot refresh wireless configuration in PCM

ThorstenK — Mon, 21 Jul 2014 07:30:08 GMT

Hi, I'm facing the same messages.

Are there any further informations yet?

regards

Thorsten

Re: MSM765 - Cannot refresh wireless configuration in PCM

TW_Nighty — Wed, 10 Sep 2014 11:54:22 GMT

Hey,

Same problem for me.

Had this issue since the initial install with update 4 on a msm765 team.

issue persisted to update 7 and now also on a new msm775 team

I am unable to manually refresh the wireless configuration.

When the msm775 team was a clean install with no accesspoints or groups configured yet the refresh went fine.

Might have something todo with the configuration or the configuration file size.

My original msm765/msm775 configuration was 13MB in size.

the clean install with teaming only was under 1MB in size, had no issues refreshing config. and could also scan the configuration, this now also fails.

current filesize is 7MB.

Other features work fine and it looks like the wireless configuration is obtained overnight.

I'm currently not investigating this issue,

when time allows i will give it a shot with a single MSM775 and try different configurations.

Regards,

Ton