topic Re: Issue with Admin console via web browser for Authenication of default username in HPE Nimble Storage Solution Specialists

Issue with Admin console via web browser for Authenication of default username

DevSecOps — Fri, 07 Jun 2024 03:59:56 GMT

Hi Guys, We are installing HP Greenlake for File Storage Version 3.0.0 in air-gapped environment. We have installed below components of HP Greenlake:
3.0.0_Scripts_Firmware
3.0.0_Bootstrap_Script

Problem: When we try to login using default username and password (comes with these HP software products) to admin console via web browser, it gets authenticated but it goes off straightway i.e screen goes off.

I believe this error is related to 403 forbidden

Anyone knows how to fix this or any suggestion for troubleshooting techniques? Any known issues with this version?
Any help would be appreciated.
Many thanks

Re: Issue with Admin console via web browser for Authenication of default username

Mahesh202 — Fri, 07 Jun 2024 16:47:38 GMT

I understand that you were unable to log in to the web page.

I request you to clear the cache of the web browser and try login using the below steps.

Please refer to the HPE GreenLake for File Storage: Cluster Administrator Guide URL: https://support.hpe.com/hpesc/public/docDisplay?docId=sd00002658en_us&page=GUID-564CE5E2-312A-4158-811A-9A50E992AE6A.html#ariaid-title1

Step 1: Log in to the Web UI

Procedure:

Ensure that your system has network access to all the HPE File Cluster compute servers (CNodes).
Browse to: https://<VMS_VIP>/, where <VMS_VIP> is the management VIP that you provided during installation. It is the IP used to connect to the HPE File Management server.

The web UI opens.
If this is your first time connecting to the Web UI, click I agree to accept the End User License Agreement.
Enter your Username and Password to log in.

The first time you login, use the admin user account with the custom password that was set during the initial setup.

username: admin

password: ******

Click Login.

You are now logged into the web UI and viewing the Dashboard.

If you are still facing the same issue, I suggest you engage HPE Technical support and resolve this issue.

Regards

Mahesh.

Re: Issue with Admin console via web browser for Authenication of default username

Mahesh202 — Mon, 10 Jun 2024 14:58:02 GMT

Hi,
Please let me know if you were able to work on this

Regards
Mahesh.