Error occurred while staging firmware components using HPE OneView for VMware vCenter

sir5574 — Fri, 01 Aug 2025 12:59:06 GMT

Using oneview - 9.10.00-0497396
HPE OneView for VMware vCenter 11.7

I have verified iSUT is running in autodeploy mode

When trying to upgrade our hosts to the following in the screenshot,(from 7.0u3) we'll get various errors sometimes, and then other times it "just works"

Failed to invoke Hardware update action: 'UPDATE_PRE_CHECK' for host '' on HSM: 'HPE OneView for VMware vCenter'

Skipping remediation of host '' due to potentially transient reasons

Error occurred while staging firmware components

From the tail hsm-service.log

HsmService:2025-07-31 02:03:32,184[Dummy-28]hsmService:258 [INFO] Initiating executor
HsmService:2025-07-31 02:03:32,184[Dummy-28]hsmService:483 [INFO] Got network location: oneviewplugin:3512
HsmService:2025-07-31 02:03:32,185[Dummy-28]hsmService:508 [INFO] Extracted hostname: oneviewplugin, port: 3512
HsmService:2025-07-31 02:03:32,191[Dummy-28]hsmService:274 [INFO] Successfully initiated executor
HsmService:2025-07-31 02:03:33,669[Dummy-28]hsmService:419 [INFO] Retrieved information of task 553c70f9-e253-44b3-b38d-0c3a75e8dfe4: {"action":"STAGE_UPDATE"," description":"Staging update for host-514957","estimatedTimeRemaining":0,"hosts":["host-514957"],"id":"553c70f9-e253-44b3-b38d-0c3a75e8dfe4","messages":["\"Erro r Occurred while staging firmware components\""],"operationStatusCode":500,"progress":100,"startTime":"2025-07-31 02:03:00.672484","status":"FAILED"}
HsmService:2025-07-31 02:03:33,670[Dummy-28]hsmService:766 [INFO] Hsm service result: {'output': '{"action": "STAGE_UPDATE", "description": "Staging update for host-514957", "estimatedTimeRemaining": 0, "hosts": ["host-514957"], "id": "553c70f9-e253-44b3-b38d-0c3a75e8dfe4", "messages": ["\\"Error Occurred while staging firmware components\\""], "operationStatusCode": 500, "progress": 100, "startTime": "2025-07-31 02:03:00.672484", "status": "FAILED"}', 'error': None}

Re: Error occurred while staging firmware components using HPE OneView for VMware vCenter

RenjuCR — Fri, 01 Aug 2025 10:06:59 GMT

If there is an issue with the chosen image, it would be consistent.

Since you are observing the issue 'sometimes only', it would be great if you could raise a support case so that we can verify if this is an issue with your configuration.

Re: Error occurred while staging firmware components using HPE OneView for VMware vCenter

robbielozier — Tue, 16 Dec 2025 18:14:00 GMT

Did you get a resolution to this?

topic Re: Error occurred while staging firmware components using HPE OneView for VMware vCenter in HPE OneView

Error occurred while staging firmware components using HPE OneView for VMware vCenter

Re: Error occurred while staging firmware components using HPE OneView for VMware vCenter

Re: Error occurred while staging firmware components using HPE OneView for VMware vCenter