topic Re: Problems while adding servers to HPE OneView in HPE OneView

Problems while adding servers to HPE OneView

dave04 — Wed, 14 Jan 2026 09:02:02 GMT

Hi everyone,

I’m currently migrating our environment from HPE Amplifier to HPE OneView. During this process, I encountered an issue while adding multiple servers via the web interface.

Some servers were added successfully, while others failed with the error message:

Unable to save server information to the database
Resolution: Retry the operation

Retrying the operation does not resolve the issue. It is also not possible to re-add or remove the affected servers from OneView, and the related task cannot be stopped or deleted.

The suggested solutions I have found so far (rebooting or performing a factory reset) are not feasible in my environment due to geographically distributed servers and a running production infrastructure.

Has anyone encountered a similar issue, or is there another solution or workaround for this problem?

Thank you in advance for your help.

Best regards,
Dave

Re: Problems while adding servers to HPE OneView

DanCernese — Tue, 13 Jan 2026 15:32:28 GMT

"Unable to save server information to the database"

That would cause me great concern; if I were you, I'd create a support dump and open a case.

Query: Problmes while adding servers to HPE OneView

support_s — Tue, 13 Jan 2026 15:32:43 GMT

System recommended content:

1. HPE OneView 5.3 Troubleshooting Guide for HPE Synergy

2. HP OneView 1.10 UI Online Help (.zip - save to local system for off-appliance browsing)

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

Re: Problems while adding servers to HPE OneView

dave04 — Wed, 14 Jan 2026 06:18:47 GMT

After multiple appliance restarts the ILO added themselve and had no problemes.

Solution: Multiple appliance restarts

Re: Problems while adding servers to HPE OneView

Darrin Rawls — Thu, 05 Feb 2026 17:31:12 GMT

@dave04 I would still suggest a support case, multiple restarts of the appliance should not affect onboarding of iLOs like that.