topic Re: UUID error when adding enclosure for monitoring in HPE OneView

UUID error when adding enclosure for monitoring

adamcole — Wed, 20 Dec 2017 13:56:10 GMT

I am getting an error on a blade when I add an enclosure for monitoring. It prevents the blade from being monitored.

Encountered problem with server hardware in bay 2: Unable to determine whether the UUID of the server is valid. The server hardware is reporting an invalid Product ID.

Resolution

Verify the server reports a valid Product ID (or Part Number). If it is incorrect or missing, set the appropriate value in the RBSU (ROM-Based Setup Utility). Refresh the enclosure

I did find that the blade was missing a product ID. I verified the serial number and product ID of the server and booted into the RBSU and set it. I booted the server back on and the ilo reflected the changes I made. I removed the enclosure from being monitored and re-added it. I'm still seeing this issue. Is there anything I can do?

Re: UUID error when adding enclosure for monitoring

ChrisLynch — Wed, 20 Dec 2017 18:10:40 GMT

Log into the iLO of your server again, and look to make sure the UUID is populated with a real value. If it is all zeros or contains non-alphanumeric characters, the UUID is invalid. You will likely have to perform an eFuse reset of the server from the OA CLI.

Re: UUID error when adding enclosure for monitoring

adamcole — Wed, 20 Dec 2017 18:55:07 GMT

The UUID appears valid.

UUID

Re: UUID error when adding enclosure for monitoring

ChrisLynch — Wed, 20 Dec 2017 19:03:11 GMT

That looks like a valid UUID to me. I would perform an eFuse on the server resource (reset server BayNumber). Do not perform this operation while the server is powered on and running active workloads as the operation will take away and represent the power to the blade server.