topic Re: False Remote Insight/ Integrated Lights-Out self test errors? in HPE OneView

False Remote Insight/ Integrated Lights-Out self test errors?

Kerry Quillen — Wed, 06 Mar 2019 13:57:07 GMT

Anyone had issues where Oneview reports a server having a Remote Insight/ Integrated Lights-Out self test error 8192 but when you log into the ILO interface no errors exist. I can clear this error in OV but it will eventually come back. I've seen this with BL460C Gen8 & 9's as well as some DL380 Gen8 & 9's. OV version is 4.10.04.

Re: False Remote Insight/ Integrated Lights-Out self test errors?

ronissac — Thu, 07 Mar 2019 09:22:17 GMT

Hi Kerry ,

Kindly refer to the below advisory

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097

If you feel this was helpful please click the KUDOS! Thumbs below!

Ronny

Re: False Remote Insight/ Integrated Lights-Out self test errors?

MeFromil — Tue, 26 Mar 2019 08:17:47 GMT

1. Upgrade the iLO 4 firmware to version 2.61
2. Preforme NAND format From Ilo Page
3 . Check the iLO Health status If the iLO status is normal - Done (recomanded to update the HPIP )
4. if theI ILO Health Status is still is Degrded it need to replace the system board

Re: False Remote Insight/ Integrated Lights-Out self test errors?

Kerry Quillen — Tue, 26 Mar 2019 11:39:57 GMT

Ronny & MeFromil - there is no ILO error to fix. If I log into the ILO interface, the ILO shows healthy and there's nothing in the logs. The issue is that Oneview thinks the ILO is unhealthy. I'm unfortunately way too familiar with that advisory and the steps to reformat the NAND having had many issues with many Gen8 servers and 8192 errors. However, I did perform te advisory steps anyway before creating this post. Refreshed the server in Oneview and all was good but a few days later Oneview thinks the ILO is faulty again.

Re: False Remote Insight/ Integrated Lights-Out self test errors?

JSobejana — Tue, 09 Feb 2021 13:58:34 GMT

So is there a solution to this? I am in the same boat, IML and Diagnostics appears to be ok, after resetting ilo issue will come back up in a few days.

Re: False Remote Insight/ Integrated Lights-Out self test errors?

MeFromil — Thu, 06 May 2021 08:17:38 GMT

if nanad format + reset server bay dont help

only syste board replace will fix the issue