topic Re: Datacenter layout incorrect placement for opposite rows facing cold isle in HPE OneView

Datacenter layout incorrect placement for opposite rows facing cold isle

Sactown — Sat, 18 Apr 2020 00:49:32 GMT

Say you add row A with a 48 inch cold isle between B.

B must face A to draw in cold air front to back., so you change the angle to 180.

However, placement by Oneview now places the back of the rack lined up on a 2 ft increment in the grid rather than the front, so it shows the front of rack either 12 inches into the cold isle or 12 inches away from the cold isle.

Feature request or bug?

Re: Datacenter layout incorrect placement for opposite rows facing cold isle

AmRa — Mon, 20 Apr 2020 11:18:15 GMT

This looks like bug in OneView appliance. I would kindly ask that you open a support case regarding this issue.

Re: Datacenter layout incorrect placement for opposite rows facing cold isle

Sactown — Thu, 23 Apr 2020 06:38:43 GMT

I am evaluation the product. How am I able to open a support case?

Re: Datacenter layout incorrect placement for opposite rows facing cold isle

AmRa — Mon, 27 Apr 2020 15:53:50 GMT

Please access below link to find the HPE technical support number to raise support case with HPE.

https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=A00039121ENW