topic Re: OneView 5.0 SCOM Errors on Event Manager in HPE OneView

OneView 5.0 SCOM Errors on Event Manager

osalmasan — Tue, 05 May 2020 11:14:53 GMT

Hi,

Can someone please further explain to me what else do I need to do.Upon checking HPOneViewEventManager.log, I found these errors below. Is this something critical?

[5/5/2020 3:02:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation. [5/5/2020 3:02:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.==== [5/5/2020 3:17:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation. [5/5/2020 3:17:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.==== [5/5/2020 3:32:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation. [5/5/2020 3:32:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.==== [5/5/2020 3:47:25 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation. [5/5/2020 3:47:25 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.==== [5/5/2020 4:02:26 AM PID=6676] Error: Data collection error. Error message:The user DOMAIN\SCOM$ does not have sufficient permission to perform the operation. [5/5/2020 4:02:26 AM PID=6676] Warning: ==== Data not collected from SCOM since none of the appliance has been discovered yet.====

HPE Oneview SCOM Integration was successfully installed using an account with Admin privileges.
HPE Oneview appliance was successfully added via Configuration Dashboard on SCOM.
Account used is the local Administrator on OneView appliance since the appliance is not integrated to AD.
Environment: Windows Server 2016, SCOM 2019

Re: OneView 5.0 SCOM Errors on Event Manager

Anurag_Soni — Wed, 06 May 2020 18:51:53 GMT

The errors are clearly indicates that HPE OneView Event Manager is running with low privilage user. I would suggest to do following

- Stop HPE OneView Event Manager service

- Go to properties and select logon tab

- Check the This Account radio button

- Provide the local administrator user id and password.

- Press ok and start the service.

refer to the log file again and if same messages are logging, please log a support case with HPE.

Re: OneView 5.0 SCOM Errors on Event Manager

osalmasan — Fri, 08 May 2020 12:32:34 GMT

It's working no longer showing errors now.

Thank you.

Re: OneView 5.0 SCOM Errors on Event Manager

WOPSI — Wed, 20 Nov 2024 07:15:25 GMT

Is not possible to run the service with "Local System account" on a windows server?

There need account? If yes, which account or permissions?

Thanks and Regards

Re: OneView 5.0 SCOM Errors on Event Manager

Sunitha_Mod — Thu, 21 Nov 2024 06:30:35 GMT

Hello @WOPSI,

Thank you for writing to us.

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.