topic HPE OV4VC upgrade process does not continue in HPE OneView

HPE OV4VC upgrade process does not continue

MarioE — Tue, 23 Nov 2021 08:43:44 GMT

I upgraded HPE OneView for VMware vCenter from version 10.3 to version 10.4 today.
In the update process, an automatic reboot of the appliance is performed. After the reboot, the plugin in vCenter shows the new version 10.4 and the appliance also shows version 10.4. However, I no longer see any progress in the upgrade activity status and the task stops at "Bring up system with the given image", with State: Running:

Does anyone know the problem, what can I do here?

Query: HPE OV4VC upgrade process does not continue

support_s — Tue, 16 Nov 2021 11:54:55 GMT

System recommended content:

1. DIP process does not start after upgrading HLR and DPA.

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

Re: Query: HPE OV4VC upgrade process does not continue

MarioE — Tue, 16 Nov 2021 12:27:54 GMT

Hello

Thanks for the link.
According to the document:

FIX:Run the following OSS shell program to move the DIP executable from the old DPA directory to the new DPA directory:
cd /usr/tandem/webserver/root/NODE<old node ID>/dip10
./restoreDIP <new node ID>

This is an appliance. How do I get to the shell here with which user?

Re: HPE OV4VC upgrade process does not continue

MarioE — Thu, 17 Mar 2022 09:49:04 GMT

After the update OV4VC (HPE OneView for VMware vCenter) to Version 11.0.0 the problem is solved. The "old" task from the update from 10.3.0 to 10.4.0 is still in state "Running", but the update from 10.4.0 to 11.0.0 was terminated with state "Completed":

Re: HPE OV4VC upgrade process does not continue

UserName1 — Fri, 01 Apr 2022 16:07:03 GMT

My 10.4 upgrade complete and shows it has been running for 6 months now.

I gave up trying to work out how to clear the alarm, various reboots etc had no effect...

Re: HPE OV4VC upgrade process does not continue

woby — Wed, 10 Sep 2025 16:14:10 GMT

i have had the same problem upgrading form 11.5 to 11.7.

i took a snapshot before upgrading the appliance. after i noticed the upgrade process is hanging i reverted to the snapshot point, rebooted the appliance reapllied the upgrade and the upgrade process went through smoothly.