topic Re: Appliance error in HPE OneView

Appliance error

UserName1 — Wed, 27 Apr 2022 05:11:32 GMT

Just had this alarm appear on our OV, anyone else seen this and know how to clear it as the error is locked?

Re: Appliance error

MV3 — Wed, 27 Apr 2022 05:06:58 GMT

HI There,

What is that you are trying to perform?

Is it OneView upgarde or SPP Upgrade.

Locked Alerts are conditions that require physical resolution. You can't clear them through the UI or API.
Anyone with the appropriate role or Infrastructure Administator role, can clear Alerts/Activity that can be manually Cleared. This is not limited to the Administrator account within OneView.

Retry the operation and check if this goes through. If the issue persists, Log a support case for further analysis.

Cheers.

Re: Appliance error

UserName1 — Wed, 27 Apr 2022 07:12:05 GMT

I wasn't doing anything at the time the alarm just appeared in my inbox so went to check it out.

What physical action do I need to take to resolve this condition?

Re: Appliance error

Mark-S — Thu, 05 May 2022 16:21:29 GMT

Hi,

What version of OneView is currently installed? Was there a recent previuos update of OV?

Appears it has something to do with "Updates", in making that outbound connection. But unforunate in the past I have see it locked with this recomendation.

Re: Appliance error

UserName1 — Thu, 12 May 2022 09:31:57 GMT

@Mark-S Sorry for the delay was OoO last week.

We are currently running 6.50.00-0452161. This has been in the ground for a while and no recent updates have been installed.