topic Re: Image is not valid (vCenter for OneView as HSM for vLCM) in HPE OneView

Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Mon, 25 Apr 2022 03:37:23 GMT

Hi,

I want to manage a cluster with a single image, but all valid combinations not working.

http://vibsdepot.hpe.com/customimages/Valid-vLCM-Combos.pdf

ESXi Version 7.0 U3d - 19482537 (released 03/29/2022)
Vendor Addon HPE Customization for HPE Servers 703.0.0.10.9.0-11
Firmware and Drivers Addon Gen10 Service Pack for ProLiant SPP-2022.03.0

But I am recieving the folling errors:

Failed to fetch component information for hardware support package Gen10 Service Pack for ProLiant in the depot.

Invalid hardware support spec specified in the draft.

Manifest with Hardware Support Manager com.hpe.ov4vc.vlcmhsm and Hardware Support Package Gen10 Service Pack for ProLiant version SPP-2022.03.0 cannot be found in depot.

Image is not valid.

OneView Version ( 6.60.00-0455762)
OneView for vCenter Version (11.0.0.14)

When the vCenter is online (with internet connection) it is working, but offline (no internet connection) it's not working, is it possible to update the manifest or what ever offline ?

Thanks for any support

Query: Image is not valid (vCenter for OneView as HSM for vLCM)

support_s — Thu, 21 Apr 2022 17:35:13 GMT

System recommended content:

1. HPE OneView for VMware vCenter 11.0 Release Notes | Issues and workarounds

2. HPE OneView for VMware vCenter 11.0 Installation Guide | HPE OneView for VMware vCenter compatibility matrix

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

AmRa — Mon, 25 Apr 2022 03:35:23 GMT

Please refer VMware KB article for highlighted issue.

https://kb.vmware.com/s/article/78688

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Mon, 25 Apr 2022 10:28:53 GMT

Hi,

thanks for your support but your suggested solution, did not work for us.

How can we update the HPE OneView Manifest file offline ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

UserName1 — Tue, 26 Apr 2022 09:24:05 GMT

We also get the exact same issue!

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Tue, 26 Apr 2022 10:22:24 GMT

@ UserName1, is your vCenter also in an isolated enviroment ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

UserName1 — Tue, 26 Apr 2022 10:26:46 GMT

Nope, this has internet connectivity.

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

UserName1 — Thu, 28 Apr 2022 15:52:05 GMT

So I managed to fix this. You have to build a custom ISO image and upload that to OV and then you are able to build a valid image.

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Thu, 28 Apr 2022 16:18:15 GMT

@UserName1 , sounds great. I have already tried this, with what settings did you create the coustom image ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

UserName1 — Thu, 28 Apr 2022 16:50:48 GMT

@LucaM2 Here is the extract from the custom download details, ends up being about 4.01GB in size:

Base Packages

Gen10 Service Pack for ProLiant 2022.03.0

Filters

Criticality

Critical
Optional
Recommended

Architecture

Operating Systems

VMware ESXi 7.0

Server Components Included Yes Component Categories

Application - System Management
BIOS - System ROM
Driver - Chipset
Driver - Network
Driver - Storage
Driver - Storage Controller
Driver - Storage Fibre Channel and Fibre Channel Over Ethernet
Driver - System
Driver - System Management
Driver - Video
Firmware - Lights-Out Management
Firmware - NVDIMM
Firmware - Network
Firmware - PCIe NVMe Storage Disk
Firmware - Power Management
Firmware - SAS Storage Disk
Firmware - SATA Storage Disk
Firmware - Storage Controller
Firmware - Storage Fibre Channel
Firmware - System
Operating System - Enhancements
Software - Lights-Out Management
Software - Management
Software - Storage
Software - Storage Controller
Software - Storage Fibre Channel
Software - System Management
Utility - Tools

Server Models

ProLiant DL360 Gen10 Plus Server
ProLiant DL360 Gen10 Server
ProLiant DL380 Gen10 Plus Server
ProLiant DL380 Gen10 Server
ProLiant DL560 Gen10 Server
ProLiant DL580 Gen10 Server

Infrastructure Components Included No Device Types (not specified)

Components (241 components)

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Thu, 28 Apr 2022 17:07:39 GMT

@UserName1

Thanks for details you provided, but what Bundel Format did you chose ?

ZIP Package, ISO or Bottable ISO (SUM included)

with or without SUM ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

UserName1 — Fri, 29 Apr 2022 08:42:27 GMT

@LucaM2 Sorry yeah those are also important details.

ISO package with SUM tools.

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Sat, 30 Apr 2022 09:57:31 GMT

@UserName1 , I am getting still the same error message even with the coustom image. Have you now tried it again with the default SSP again ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

UserName1 — Sun, 01 May 2022 09:52:10 GMT

@LucaM2 Just tried to flick it back to the default SPP and it errors, I will be sticking with the custom ones going forward for single image unless they sort out the VUP ISO's.

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Thu, 05 May 2022 09:17:52 GMT

ESXi Version: 7.0 U3d - 19482537
Vendor Addon: HPE Customization for HPE Servers 703.0.0.10.9.0-11
Firmware and Drivers Addon: None

validation and patching is possible.

ESXi Version: 7. 0 U3d - 19482537 (released 03/29/2022)
Vendor Addon: HPE Customization for HPE Servers 703.0.0.10.9.0-11
Firmware and Drivers Addon: Gen10 Service Pack for ProLiant SPP-2022.03.0

image is not valid.

Is there for the validation process an internet connection requiererd ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Thu, 05 May 2022 10:24:22 GMT

@UserName1 I trying it again with custom image, can you compare and confirm the following infos with your image please.

Size4.0 GB (4300541952 bytes)

MD5 Checksum3ed7a11f1cafda42438846218a6dba16

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Mon, 09 May 2022 16:40:59 GMT

I have now the same situation in my testlab:
HPE OV and OVFVC has not internet connection;
vCenter#1 has internet and the validation of Cluster#1 is possible;
vCenter#2 has no internet connection and no valtiation in Cluster#2 is possible; (Also with UMDS the validation is not possible, is has to update some file or files online in vLCM)
can someone confirm this issue ?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Mon, 09 May 2022 13:11:38 GMT

We found some informations in the vcenter logs, that vLCM wants to download an old "HPE Customization for HPE Servers 703.0.0.10.9.0-7" -version instead of "HPE Customization for HPE Servers 703.0.0.10.9.0-11" (latest one). How can I fix this for an offline environment.

"Failed to find manifest - HPE-SPP-2022-03-0, version - 703.0.0.10.9.0-7 in the depot"

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

Harald_AM — Thu, 29 Sep 2022 10:46:51 GMT

Hi Luca,

I have the same issue.

Did you found a solution in the meantime?

Which logfile did you check?

Re: Image is not valid (vCenter for OneView as HSM for vLCM)

LucaM2 — Thu, 29 Sep 2022 12:39:28 GMT

Hello Harald,

has your environment internet connection ?