topic Licensing in HPE OneView

Licensing

geoann — Sun, 29 Jan 2023 02:38:03 GMT

I wonder if HPE Oneview Standrad license covers hardware monitoring as sending and creating cases to HP?
We have ILO advanced licenses with warranty signed on all servers.
//Georg

Re: Licensing

sfrench-quilter — Wed, 25 Jan 2023 16:56:45 GMT

The HPE OneView Standard licence (also known as monitored mode) covers all monitoring and this includes the dial-home 'remote support' features.

I've had servers in monitored mode that have auto-created support cases after failures.

Re: Licensing

geoann — Thu, 26 Jan 2023 07:19:22 GMT

Hi,

Thanks for answer, cleared out questions

Re: Licensing

MV3 — Fri, 27 Jan 2023 07:30:53 GMT

Hello,

Yes, device that is properly connected to HPE remote support and is able to create a remote support case for a qualifying failure event.

Please refer to the below OneView for VMs User guide for reference :

https://support.hpe.com/hpesc/public/docDisplay?docId=sd00001377en_us&page=s_data-collection-rs-cic.html

Cheers..

Re: Licensing

daisy3256 — Mon, 06 Feb 2023 06:46:02 GMT

Very nice information you guys have shared here.