topic Re: Advanced support dump in HPE OneView

Advanced support dump

bradawk1 — Sun, 31 Dec 2023 15:50:01 GMT

I'm using version 8.5. Is there a document which describes what each of the options under advanced support dump means?

Re: Advanced support dump

ChrisLynch — Sat, 30 Dec 2023 05:12:50 GMT

This feature was added quite a number of releases ago. We do not document this as it is to be used when HPE Support asks for some specific settings to be enabled. It essentially is to reduce the overall size of the support dump.

Re: Advanced support dump

bradawk1 — Thu, 04 Jan 2024 06:24:31 GMT

@ChrisLynch Hi Chris,

Thanks. Support is asking me for an "LE" dump. I told them we do not have any logical enclosures unless an Apollo n2600 Gen10+ is considered an enclosure? I don't see "LE" as an option in the advanced support dumps. So, I told them again I have no idea how to do that.

Re: Advanced support dump

ChrisLynch — Thu, 04 Jan 2024 06:33:06 GMT

Thats only for Synergy systems. LE is Logical Enclosure, which doesn't apply here to Apollo systems.