topic Re: HPE SimpliVity malfunction in HPE SimpliVity

HPE SimpliVity malfunction

adam900331 — Fri, 06 Oct 2023 07:01:16 GMT

Hy!

I deployed a 2 nodes SimpliVity with VMware 7.0.3. The SimpliVity plug-in version is: 4.1.3.16. When I installed the whole cluster, it worked correctly, but nowadays I realized something is malfunctioned. When I click on the HPE SimpliVity Federation menu from hamburger menu, and select the HPE SimpliVity Home, the page is loading too much time(Loading... all windows) and timed out after some minutes.

The Management Virtual Appliance status show: Unexpected HTTP error: 502

Cluster Space Summary status show: HPE SimpliVity Plug-in cannot complete the task because it cannot contact the Virtual Controller.

Management infromation show: Unexpected HTTP error: 502

HPE InfoSight: Unexpected HTTP error: 502

When I select all of the menu from the left side HPE SimpliVity Federation page, all page is show Loading for long-lon time. For example, when the loading is timed out on the Connected Clusters page, don't show the clsuter object, it seems can not connect to cluster...

How can I analyze more precisely the issue? Any logs?

Thanks.

Re: HPE SimpliVity malfunction

adam900331 — Fri, 06 Oct 2023 08:29:20 GMT

I checked the VCSA log: /var/log/vmware/vsphere-ui/logs/vsphere_client_virog.log file and contain lots of error, for example:

There are lots of Bad Gateway erorr...

[2023-10-06T08:15:04.730Z] [ERROR] http-nio-5090-exec-310 com.simplivity.webclient.rest.impl.RestServiceTask InboundJaxrsResponse{context=ClientResponse{method=GET, uri=https://192.168.53.236/api/mvas, status=502, reason=Bad Gateway}} [2023-10-06T08:15:04.730Z] [ERROR] data-service-pool-775 70008488 100601 200043 com.simplivity.webclient.rest.impl.RestServiceTask InboundJaxrsResponse{context=ClientResponse{method=GET, uri=https://192.168.53.236/api/hosts?offset=0&limit=3000&state=ALIVE%2CFAULTY%2CMANAGED%2CSUSPECTED%2CUNKNOWN&sort=id&fields=hypervisor_object_id%2Cid%2Cname%2Ccompute_cluster_name%2Comnistack_cluster_id%2Cmanagement_ip%2Cstate&case=insensitive&order=ascending, status=502, reason=Bad Gateway}} [2023-10-06T08:15:04.730Z] [ERROR] data-service-pool-775 com.simplivity.webclient.rest.dpa.RestDataProviderAdapter Encountered uncaught exception. com.simplivity.common.wrappers.rest.RestRequestException: Unexpected HTTP error: 502 at com.simplivity.webclient.rest.impl.RestServiceTask.execute(RestServiceTask.java:269) at com.simplivity.webclient.rest.impl.RestRequestBuilderTask.execute(RestRequestBuilderTask.java:81) at com.simplivity.webclient.rest.impl.RestRequestBuilderTask.execute(RestRequestBuilderTask.java:24) at com.simplivity.common.loadbalancer.LoadBalancerManagerImpl.runOnNode(LoadBalancerManagerImpl.java:79) at com.simplivity.common.loadbalancer.impl.FailoverBalancer.runOnNode(FailoverBalancer.java:118) at com.simplivity.webclient.rest.impl.RestServiceImpl.execute(RestServiceImpl.java:212) at com.simplivity.webclient.rest.impl.RestServiceImpl.execute(RestServiceImpl.java:103) at com.simplivity.webclient.rest.dpa.RestDataProviderAdapter.getData(RestDataProviderAdapter.java:172) at com.vmware.vise.data.query.impl.DataAdapterUtil.getDataFromAdapter(DataAdapterUtil.java:219) at com.vmware.vise.data.query.impl.DataAdapterUtil.getResultFromAdapter(DataAdapterUtil.java:176) at com.vmware.vise.data.query.impl.DataAdapterUtil.access$000(DataAdapterUtil.java:42) at com.vmware.vise.data.query.impl.DataAdapterUtil$1.call(DataAdapterUtil.java:82) at com.vmware.vise.data.query.impl.DataAdapterUtil$1.call(DataAdapterUtil.java:79) at com.vmware.vise.util.concurrent.ExecutorUtil$2.call(ExecutorUtil.java:826) at com.vmware.vise.util.concurrent.ExecutorUtil$ThreadContextPropagatingTask.call(ExecutorUtil.java:1240) at com.vmware.vise.data.query.impl.DataServiceThreadPoolDecorator$1.call(DataServiceThreadPoolDecorator.java:174) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:750) [2023-10-06T08:15:04.681Z] [ERROR] http-nio-5090-exec-311 com.simplivity.federation.FederationActionsController Exception while processing actionUid: com.simplivity.federation.getInfoSightConfiguration com.simplivity.common.wrappers.rest.RestRequestException: Unexpected HTTP error: 502 at com.simplivity.webclient.rest.impl.RestServiceTask.execute(RestServiceTask.java:269) at com.simplivity.webclient.rest.impl.RestRequestBuilderTask.execute(RestRequestBuilderTask.java:81) at com.simplivity.webclient.rest.impl.RestRequestBuilderTask.execute(RestRequestBuilderTask.java:24) at com.simplivity.common.loadbalancer.LoadBalancerManagerImpl.runOnNode(LoadBalancerManagerImpl.java:79) at com.simplivity.common.loadbalancer.impl.FailoverBalancer.runOnNode(FailoverBalancer.java:118) at com.simplivity.webclient.rest.impl.RestServiceImpl.execute(RestServiceImpl.java:212) at com.simplivity.webclient.rest.impl.RestServiceImpl.execute(RestServiceImpl.java:103) at com.simplivity.federation.rest.FederationServiceRestImpl.getInfoSightConfiguration(FederationServiceRestImpl.java:454) at sun.reflect.GeneratedMethodAccessor2486.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:205) at com.sun.proxy.$Proxy990.getInfoSightConfiguration(Unknown Source) at com.simplivity.federation.FederationActionsController.getInfoSightConfiguration(FederationActionsController.java:66) at sun.reflect.GeneratedMethodAccessor2485.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:190) at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:138) at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:105) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:878) at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:792) at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1043) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:943) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909) at javax.servlet.http.HttpServlet.service(HttpServlet.java:682) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) at javax.servlet.http.HttpServlet.service(HttpServlet.java:765) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyServlet.service(HttpServiceRuntimeImpl.java:1256) at org.eclipse.equinox.http.servlet.internal.registration.EndpointRegistration.service(EndpointRegistration.java:153) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:50) at com.vmware.o6jia.context.web.filter.WelcomeFileFilter.doFilter(WelcomeFileFilter.java:48) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.vise.security.SessionManagementFilter.doFilter(SessionManagementFilter.java:186) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:50) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at com.vmware.o6jia.context.web.filter.ContextPathAwareDelegatingFilter.doFilter(ContextPathAwareDelegatingFilter.java:46) at org.eclipse.equinox.http.servlet.internal.HttpServiceRuntimeImpl$LegacyFilterFactory$LegacyFilter.doFilter(HttpServiceRuntimeImpl.java:1215) at org.eclipse.equinox.http.servlet.internal.registration.FilterRegistration.doFilter(FilterRegistration.java:121) at org.eclipse.equinox.http.servlet.internal.servlet.FilterChainImpl.doFilter(FilterChainImpl.java:45) at org.eclipse.equinox.http.servlet.internal.servlet.ResponseStateHandler.processRequest(ResponseStateHandler.java:70) at org.eclipse.equinox.http.servlet.internal.context.DispatchTargets.doDispatch(DispatchTargets.java:132) at org.eclipse.equinox.http.servlet.internal.servlet.ProxyServlet.service(ProxyServlet.java:100) at javax.servlet.http.HttpServlet.service(HttpServlet.java:765) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:152) at com.vmware.vsphere.bridge.BridgeServletEx.service(BridgeServletEx.java:21) at javax.servlet.http.HttpServlet.service(HttpServlet.java:765) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.vmware.vsphere.bridge.DenyConfigurationFilesFilter.doFilter(DenyConfigurationFilesFilter.java:45) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:543) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:769) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:367) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:639) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:882) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1693) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:750) [2023-10-06T08:15:04.680Z] [ERROR] http-nio-5090-exec-311 com.simplivity.webclient.rest.impl.RestServiceTask InboundJaxrsResponse{context=ClientResponse{method=GET, uri=https://192.168.53.236/api/configuration/infosight, status=502, reason=Bad Gateway}} [2023-10-06T08:15:04.680Z] [ERROR] http-nio-5090-exec-305 com.simplivity.webclient.rest.impl.RestServiceTask InboundJaxrsResponse{context=ClientResponse{method=GET, uri=https://192.168.53.236/api/mvas, status=502, reason=Bad Gateway}} [2023-10-06T08:15:04.681Z] [ERROR] http-nio-5090-exec-305 com.simplivity.federation.FederationActionsController Exception while processing actionUid: com.simplivity.federation.getIsFederationInAggregatedManagementMode com.simplivity.common.wrappers.rest.RestRequestException: Unexpected HTTP error: 502

Re: HPE SimpliVity malfunction

Sanika — Sat, 07 Oct 2023 18:49:06 GMT

Hi adam900331,

I understand that you are facing issues with the HPE SimpliVity Home page, it has malfunctioned and the HPE SimpliVity Plugin is unable to contact the OmniStack Virtual Controller (OVC).

I would suggest you to check various logs and perform some troubleshooting steps given below to resolve the issue.

1. Make sure that the HPE SimpliVity nodes have enough resources to function properly.
2. Find out if your versions of HPE SimpliVity and VMware have any updates or fixes available. The most recent updates can sometimes address unforeseen problems.
3. You may check the logs on the HPE SimpliVity Management Virtual Appliance under "/var/log/svt" or a similar directory which might indicate the source of the issue and also the VMware vCenter server logs for any HPE SimpliVity plugin related errors or warnings. These logs are typically located under "/var/log/vmware". Currently the log details pasted in the thread aren't sufficient to identify the exact root cause of the issue.
4. Ensure that the VMware vCenter server and HPE SimpliVity hosts do not have any network conflicts, without being blocked by any firewall rules.

If you are unable to identify/resolve the issue, I would request you to contact HPE SimpliVity support for further assistance on this.

Hope this helps.

Regards,
Sanika.

Re: HPE SimpliVity malfunction

adam900331 — Mon, 09 Oct 2023 07:27:16 GMT

Hy!

The nodes has enough resource.

The vCenter actual version: 7.0.3.01100

Thy SimlpiVity plug-in verison: 4.1.3.16

This was a new deployment in may.

Sorry, but I couldn't find any log on the MVA VM under the /var/log path, there isn't being svt folder.

A copied the "502 bad gateway" error from the vCenter, /var/log/vmware path.

What is the way to open a support case from HPE SimpliVity support? Do you have a step-by-step documents related to the open support case?

Thanks.

Re: HPE SimpliVity malfunction

Sanika — Mon, 09 Oct 2023 09:53:05 GMT

Hi adam900331,

Please refer to the below URLs to create a support case in the HPE support center:

https://support.hpe.com/hpesc/public/docDisplay?docId=cep-help_en_us&page=GUID-3DFFD35B-2EEB-439B-824B-39BA6F94F987.html
https://support.hpe.com/hpesc/public/videoDisplay?videoId=vpsg00004754en_us

To create a support case, please login to the HPE support center "https://support.hpe.com/connect/s/?language=en_US" using your HPE Passport account credentials.

Hope this helps.

Regards,
Sanika.

Re: HPE SimpliVity malfunction

adam900331 — Mon, 09 Oct 2023 12:51:27 GMT

Hy!

Thanks, but unfortunately the links not working. The error message:

An error occurred while processing your request.

Reference #102.7045368.1696855817.36e5ab35

Re: HPE SimpliVity malfunction

Sanika — Tue, 10 Oct 2023 04:34:07 GMT

Hi adam900331,

The links are working now. Please check.

Regards,
Sanika.

Re: HPE SimpliVity malfunction

Aditya_A — Thu, 12 Oct 2023 13:34:13 GMT

Hi, Please let me know if you were able to get a case generated.