topic Re: Simplivity Upgrade Manager in HPE SimpliVity

Simplivity Upgrade Manager

sampiyonts — Wed, 25 Sep 2019 15:01:49 GMT

Hello,

Try to upgrade 3.7.9 to 3.7.10 ,

Update manager failed inventroy not found,

Re: Simplivity Upgrade Manager

Praveen_M — Thu, 26 Sep 2019 03:59:16 GMT

Hi There,

When you run the Upgrade manager what are the components you have selected?
Kindly do not select the Esxi and firmware. Try to complete the upgrade one by one.
Also always contact HPE SimpliVity team for the pre-upgrade check before initiating the upgrade so that you can initiate the upgrade without any data lose.

HPE SimpliVity OmniStack 3.7.9 Interoperability Guide - https://support.hpe.com/hpsc/doc/public/display?docId=a00072859en_us

HPE OmniStack 3.7.9 for vSphere Upgrade Guide - https://support.hpe.com/hpsc/doc/public/display?docId=a00072854en_us

Re: Simplivity Upgrade Manager

dhooley — Thu, 26 Sep 2019 07:07:32 GMT

Hi @sampiyonts ,

Typically when we get inventory not found it means there is an issue with node authentication to vCenter.

We would need to run the dsv-digitalvault command set to resolve this issue on all nodes and check for other possible scenarios. The best action at this point would be a support case for us to assist in greater detail.

Hope this helps,

David

Re: Simplivity Upgrade Manager

Stor_Mort — Sun, 06 Oct 2019 18:49:47 GMT

I've also seen that happen when the OVC has needed a reboot.

Re: Simplivity Upgrade Manager

gustenar — Mon, 07 Oct 2019 12:21:28 GMT

@sampiyonts

I believe this is what you're running into, please check this article:

https://support.hpe.com/hpsc/doc/public/display?docLocale=en_US&docId=mmr_sf-EN_US000061620&withFrame

Thanks,

Re: Simplivity Upgrade Manager

SimonHorwood — Wed, 09 Oct 2019 13:51:42 GMT

I had the same issue with the Upgrade Manager going from 3.6 to 3.8, and support suggested I use the CLI which worked fine!

These are the steps upgrade manually:

svt-vm-show --cluster 'Cluster_Name' --> to verify the VMS have HA Sync
Command to upgrade: svt-software-upgrade --omnicube --pkgpath /mnt/svtfs/0/9329928e-5ca9-425e-b364-691283ca415c/.svtupgrade/SimpliVity-OmniCube-Software-revA-3.7.8.232.tar
tail -f /var/log/svt-upgrade.log ---> to follow the upgrade
svt-software-status-show --> to verify the upgrade has been successful
svt-software-commit ---> run this on one node to commit upgrades after they have been completed on all nodes

Good luck - I would try the other methods before the CLI

Re: Simplivity Upgrade Manager

cheesi — Thu, 10 Oct 2019 13:09:07 GMT

Hi,

i made already 3 upgrads always over the CLI becaus the Upgrade manager never works. I guess this software is not really usable. Next week i will update von 3.7.8 to 3.7.10 hoppfully with the upgrade manager

Re: Simplivity Upgrade Manager

fahlis — Mon, 14 Oct 2019 18:16:54 GMT

Hi!

I've seen this issue in several of my deployment. Not sure why but use vCenter IP Address instead and it always work. At least for me and I have taken onto it as a best pratcice. I got the tip from HPE Support first time I ran into it with 3.7..6

Br / Tony

Re: Simplivity Upgrade Manager

cheesi — Thu, 17 Oct 2019 09:17:42 GMT

Today i treid it again with the Upgrade Manager but no sucess

Today i got a total new Error: java.io.IOException: Error writing request body to server after i selected the Cluster i get this Error. So the beta testing goes on.

Re: Simplivity Upgrade Manager

TomiKarlsson — Fri, 18 Oct 2019 09:37:41 GMT

I had the same problem yesterday trying to upgrade from 3.7.9 to 3.7.10. Had to use the CLI instead.

/Tomi

Re: Simplivity Upgrade Manager

cheesi — Thu, 24 Oct 2019 07:00:09 GMT

The funny stuff we have over 100 Simplivty nodes running. I always get the answer from HPE use the CLI xD with 100 nodes i start the upgrade on the first node and on the last one i can start again. Would be nice to get an answer why the Upgrade Manager wont work....

Re: Simplivity Upgrade Manager

policeman51 — Thu, 09 Apr 2020 21:56:48 GMT

Dumb question,

How do you get the files to: /mnt/svtfs/0/<datastore_GUID>/.svtupgrade/

I thought that uploading them via Upgrade Manager would do it, but nothing is there.

Re: Simplivity Upgrade Manager

Stor_Mort — Fri, 10 Apr 2020 13:33:03 GMT

You can use an ssh-based file copy protocol like sftp with a client program like filezilla, scp or similar. Authenticate with your vSphere administrator account.

Re: Simplivity Upgrade Manager

policeman51 — Fri, 10 Apr 2020 17:43:57 GMT

Thanks for the reply.

I ended up opened a support ticket and they helped out.

Re: Simplivity Upgrade Manager

aranim11 — Mon, 15 Apr 2024 17:37:28 GMT

i trying to upgrade 3.7.8 to 4.0.1, I am facing same issue

kindly suggest in which location we have to copy the files

Re: Simplivity Upgrade Manager

s- — Mon, 16 Sep 2024 09:21:42 GMT

Hi @aranim11

Here is the link to download the 4.0.1.U1 software.

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_ee6db5e1e7e74efba1698a53c5

4.0.1U1 Upgrade guide.

https://www.hpe.com/psnow/doc/a00104903en_us

Hope it helps.

Regards,
Jaipal