topic Re: Query: How to analysis HPE Synergy SDMP in HPE Synergy

How to analysis HPE Synergy SDMP

hchhaya — Thu, 18 Aug 2022 03:12:01 GMT

Hello Team,

Can anyone help to provide a command to check Synergy component status, I m unable to read SDMP file.

Query: How to analysis HPE Synergy SDMP

support_s — Wed, 17 Aug 2022 07:26:12 GMT

System recommended content:

1. HPE Synergy Documentation Quick Link

2. HPE Performance Analysis Tools User Guide (22.05) S-8014

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Thank you for being a HPE valuable community member.

Re: Query: How to analysis HPE Synergy SDMP

hchhaya — Wed, 17 Aug 2022 08:01:10 GMT

Hi Support Team,

Thanks, i need to identify why this happens and if possible provide Service Manual or CLI Guide to check the status.

The original issue (downlink 27 intermittently disconnecting) is still occurring. We’re also looking into the Q5 uplink port issue at our end but if no fault can be found on the switch or cabling.

Re: How to analysis HPE Synergy SDMP

DanCernese — Wed, 17 Aug 2022 14:55:09 GMT

Can anyone help to provide a command to check Synergy component status, I m unable to read SDMP file.

The suppot dump is intended for HPE Support to read and analyze. OneView itself communicates Synergy component status-- the command you are requesting might be to query the RESTapi for status of the interesting components, depending on what you are trying to accomplish.

Re: Query: How to analysis HPE Synergy SDMP

DanCernese — Wed, 17 Aug 2022 14:58:05 GMT

The original issue (downlink 27 intermittently disconnecting) is still occurring. We’re also looking into the Q5 uplink port issue at our end but if no fault can be found on the switch or cabling.

Typically, determining the root cause of intermittent disconnections requires opening an HPE support case asking if we can determine what is going on from the Synergy perspective. Downlinks are not directely associated with uplinks though, so it could be an OS driver configuration issue or maybe a protection is being triggered.

Re: Query: How to analysis HPE Synergy SDMP

KubaZawadzki — Fri, 19 Aug 2022 13:01:19 GMT

Thanks for a lot of useful information