topic Re: Mounted SPP does not contain SUM in HPE Synergy

Mounted SPP does not contain SUM

PaulMcIver — Wed, 17 May 2023 06:43:42 GMT

Stupid problem here but I cannot figure out where I might have gone wrong here. Trying to stage SPPs via OneView but the stage is failing. If I trigger the command via command line I'm getting the following error;

Mounted SPP does not contain SUM

I've only noticed this is happening since 2023.03.01 SPP but is happening in 05.01 also. Am I going crazy or has something changed?

Re: Mounted SPP does not contain SUM

shiva_jr — Tue, 16 May 2023 16:12:44 GMT

Hi PaulMcIver
What is the server model? Please verify is the latest SPP will be supported by the HPE Server ?
What is the current System firmware the server is showing ?
The latest SPP will not have drivers and firmware for the older HPE servers which are not supported by SPP.
This HPE SUM CLI guide and firmware update guide may help you if you missing any step in installation.

Regards,
Shiva_JR
Please mark as 'Accepted solution' if my post worked.

Re: Mounted SPP does not contain SUM

Harshitha_K — Tue, 16 May 2023 16:18:53 GMT

Hi @PaulMcIver ,

Please find the latest version of SPP

for Gen10 servers - 2023.03.00.00 (7 Apr 2023)

for Gen11 servers - 2023.04.00.00 (7 Apr 2023)

Try downloading these version of SPP. Refer revision history for other versions of SPP.

Thank you!

Re: Mounted SPP does not contain SUM

PaulMcIver — Wed, 17 May 2023 09:39:03 GMT

This is a Synergy 480 Gen10,
Yes this is the latest SPP recommended by HPE is 2023.05.01
There are multiple servers at different firmware levels, all show the same error when trying to apply via SUT either using auto stage or via command line.

Re: Mounted SPP does not contain SUM

DanCernese — Wed, 17 May 2023 14:44:57 GMT

Could it possibly be related to this issue? https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00131204en_us

Re: Mounted SPP does not contain SUM

PaulMcIver — Wed, 17 May 2023 14:48:32 GMT

This looks more like it, I don't think OneView has been update in a while, will look into doing an update here first.

Cheers!