topic Frame link module not connected to standby in HPE Synergy

Frame link module not connected to standby

cer113 — Tue, 12 Sep 2023 15:13:13 GMT

I have 2 Synergy enclosures and it is configured however I wanted to test if i unplug both frame link modules from one enclosure

When I put it back all lights came green however OneView cannot see that. I have tried to reset it in one View but still the same

Do I have to go to HP Synergy console to do factory reset

Re: Frame link module not connected to standby

DanCernese — Tue, 12 Sep 2023 14:25:09 GMT

You have broken the LINK ring in such a way that the two Composers cannot talk-- causing a "split brain" situation that requires manual intervention. You were supposed to connect to the console of one or both of the Composers and choose the one that you know was previously the active composer-- or at least choose one and tell the other it's ok. There will be an error/instructions on the console maintenance interface explaining this.

Since you have already tried to reset it in OneView, the situation may be worse.. ..and you'll have to see what the status of each is in the console. If it is unrecoverable yes you might have to factory reset one of them.

Re: Frame link module not connected to standby

cer113 — Tue, 12 Sep 2023 15:11:23 GMT

Thanks for this fine explanation. Ya I figured it will be factory reset of standby as active is fine and working

I will factory reset this standby

Re: Frame link module not connected to standby

Sunitha_Mod — Wed, 13 Sep 2023 04:08:18 GMT

Hello @cer113,

We are glad to know your concern has been addressed.