topic Unable to delete logical JBOD. in HPE Synergy

Unable to delete logical JBOD.

ericmt — Thu, 26 Sep 2024 03:54:41 GMT

Hi, I am trying to delete a logical JBOD in Synergy. How can I force delete the JBOD? It fails with the following message:

Unable to delete logical JBOD. It is assigned to server profile /rest/server-profiles/e2936684-7698-4ec3-b45e-9d7460d87659.

Resolution Unassign the logical JBOD from server profile /rest/server-profiles/e2936684-7698-4ec3-b45e-9d7460d87659 and retry the operation.

However, there are currently no server profiles. All have been deleted.

I have tried using the powershell libraries and get this:

PS C:\Users\Administrator\Desktop> Get-HPOVLogicalJBOD
Get-HPOVLogicalJBOD : The requested resource '/rest/server-profiles/e2936684-7698-4ec3-b45e-9d7460d87659' could not be f
At line:1 char:1
+ Get-HPOVLogicalJBOD
+ ~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (URI:String) [Get-HPOVLogicalJBOD], ResourceNotFoundException
+ FullyQualifiedErrorId : ResourceNotFound,Get-HPOVLogicalJBOD

Also, if I try to create a new server profile and assign the logical jbod to the profile, there are not any entries in the drop down list.

I have reset and refreshed both the D3940 and the SAS interconnect modules. I have done an e-fuse on the D3940. I have rebooted OneView on the Composer too.

Re: Unable to delete logical JBOD.

ChrisLynch — Thu, 26 Sep 2024 01:41:10 GMT

Firstly you have a very old, unsupported PowerShell library. What version of HPE OneView do you have on your Composer(s), and what version of the HPE OneView PowerShell library are you using?

Second, this seems to be an issue with the Index. To verify, can you validate the the following doesn't return any results:

Send-HPOVRequest -uri /rest/server-profiles

If the return is empty, please open a support case to get assistance with

Re: Unable to delete logical JBOD.

ericmt — Thu, 26 Sep 2024 14:18:03 GMT

Hi Chris,

It is an old version of OneView on the Composer: 5.20. I can explain why offline if you would like but it cannot be upgraded right now.

Here is the output of the command:

PS C:\Users\Administrator\Desktop> Send-HPOVRequest -uri /rest/server-profiles

members : {}
count : 0
total : 0
category : server-profiles
eTag : 1727360205484
nextPageUri :
start : 0
prevPageUri :
created : 2024-09-26T14:16:45.484Z
modified : 2024-09-26T14:16:45.484Z
uri : /rest/server-profiles

Thanks for your help!

Re: Unable to delete logical JBOD.

DanCernese — Thu, 26 Sep 2024 15:31:46 GMT

...and all the firmware and infrastructure are running SSP 2020.07.03 or earlier? Including the compute and adapters? (and you only have Gen9/Gen10).

Re: Unable to delete logical JBOD.

ChrisLynch — Thu, 26 Sep 2024 15:39:56 GMT

Yes, 5.20 is extremely old. While you will be able to get technical support to help address this OneView Index issue (there are local, internal database commands HPE Support knows), this is extremely old. And you have no server profiles. Can you not re-image the Composer(s) to the supported current version? This will certainly solve the issue, but in a big hammer approach.

Re: Unable to delete logical JBOD.

DanCernese — Thu, 26 Sep 2024 17:36:50 GMT

Since you're trying to clean this up and stay at 5.2, why don't you just factory default reset the composer and/or reimage it to 5.2.

You've already reset some modules; you'll need to factory default reset the FLMs and then swap the VC modules which will reset their config too.

Re: Unable to delete logical JBOD.

ericmt — Fri, 27 Sep 2024 23:31:56 GMT

Hi Chris,

We tried a re-image but it wouldn't re-image to the same version. So I did a factory reset and reconfiguration. It is all good now.

I do hope to upgrade it at some point but not sure when the solution owners will allow it.

Thanks,
Eric

Re: Unable to delete logical JBOD.

DanCernese — Mon, 30 Sep 2024 17:56:38 GMT

I'm glad the reset worked. However, a reimage should work regardless of any version.