topic Re: MSM765 is gone ? in M and MSM Series

MSM765 is gone ?

bentschi — Thu, 08 Nov 2012 11:50:26 GMT

Have two 8212zl, each with a MSM765 Controller. After installing licence on both controller as decribed in the manuals till to the command boot product.... after rebooting.

show services on the swtich. no msm controller available on one of the switches.

all LED's are green. Reboot swtich --> same issue

pull out the msm --> wait 1 min --> inserted again. --> same issue.

Is my problem releated to a license issue ?

the second msm works great..

Call HP ?

regards

Re: MSM765 is gone ?

Scutt14 — Thu, 08 Nov 2012 15:17:33 GMT

Hi,

What does "show modules" display?

Re: MSM765 is gone ?

Arimo — Thu, 08 Nov 2012 15:31:45 GMT

What does command "show services" on the switch CLI produce? When you created the activation license key in the portal, did you choose something from the drop-down list?

Re: MSM765 is gone ?

bentschi — Fri, 09 Nov 2012 08:02:48 GMT

Hi,

the show services

show only the service module

E 1 Services zl module

instead of

E 1 Services zl module

E 2 HP Procurve MSM 765zl Int Ctrl

but the interface ports for the msm controller are shown as up.

Re: MSM765 is gone ?

Arimo — Fri, 09 Nov 2012 09:35:36 GMT

Hi Thomas

Check the license in the portal. If you have activation licenses for two MSM controllers, try to re-apply the license. If that doesn't work, it's time to call support indeed.

Re: MSM765 is gone ?

Blochster — Fri, 09 Nov 2012 09:57:41 GMT

Hi Thomas

This is a show modules i a 5406 with tree MSM installed, they are placed in D,E,F

---- -------------------------------------- -------------- -------- ----- ---

A HP J9534A 24p Gig-T PoE+ v2 zl Module SG1307R2TV Up YES 2

B HP J9537A 24p SFP v2 zl Module SG1257V026 Up YES 2
D HP J9154A Services zl Module SG135GG04G Up NO 1
E HP J9154A Services zl Module SG132GG01Y Up NO 1
F HP J9154A Services zl Module SG135GG02Y Up NO 1

After installing the license, did yoy boot product

Regards

Jorgen

Re: MSM765 is gone ?

bentschi — Fri, 09 Nov 2012 17:56:14 GMT

Hi,

i just reinstalled the new license-key --> same issue

Guys, thanks all for ideas.

regards

Re: MSM765 is gone ?

bentschi — Mon, 12 Nov 2012 18:38:29 GMT

Hi,

Problem solved, i was wundered about the different prompts on services x 1 module.

the available commands were different to..

so, i reinstalled the os (from image on flash card). it thakes a few minutes

reboot the product...

everythings back online.

regards