topic Re: Public guest wireless access in M and MSM Series

Public guest wireless access

Wasted-Time — Mon, 02 Dec 2013 04:03:13 GMT

I have a Procurve MSM710 access controller. I have setup a public access VSC with HTML based authentication. This works fine when the client is using Internet Explorer. However if the user has an iphone or ipad the login is not successful. It seems that the browser these devices run is not compatible. The default browser appears to be Safari.

Has anyone got any experience with this combination? Have you made it work or do I need to give up?

P.S This thread has been moved from Communications, Wireless (Legacy ITRC forum) to MSM Series. - Hp Forum Moderator

Re: Public guest wireless access

Tim Maxwell — Fri, 25 Feb 2011 03:10:08 GMT

I think there is something in the manual or release notes about it not working.

Re: Public guest wireless access

Arimo — Wed, 09 Mar 2011 16:53:56 GMT

Hi Timewaster :)

That's a known issue. Check the 5.4.1 Release Notes:

http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02641334/c02641334.pdf

Look for 52265 and you find a workaround. The root cause is the Apple device, so to have a solution you will need to keep bugging them.

HTH
Arimo

Re: Public guest wireless access

Wasted-Time — Tue, 15 Mar 2011 17:53:12 GMT

Thanks for the info. Another day, another unfinished piece of software :)