topic Re: all msm410 lost in M and MSM Series

all msm410 lost

johan westrin — Mon, 04 Oct 2010 10:06:30 GMT

My access controller doesnt display any of my APs any more, just like they never existed.

I tried deleting them from the AC interface, unplug and re-discover but there is absolutely nothing going on.

The APs green lights are blinking, but disheartingly rythmical.

I suspect this may have to do with an electric fault occuring in the building, but then again my switch is fine and nothing else is affected.

Suggestions?

Re: all msm410 lost

cenk sasmaztin — Mon, 04 Oct 2010 15:00:01 GMT

your access controller and MSM 410 access point device have different software version

please check msm controller and msm410 access point software version

Re: all msm410 lost

Fred! — Wed, 06 Oct 2010 12:54:39 GMT

See also the following discussion thread: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1448444

You should contact support to make sure you have the proper SW that works with the latest MSM410s and MSM710 controllers.

Re: all msm410 lost

Fred! — Wed, 06 Oct 2010 13:05:35 GMT

And also this thread: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1439349

You need to have the latest SW (5.3.6) to likely fix this issue.