topic MSC 5200 firmware update in M and MSM Series

MSC 5200 firmware update

Anthonywoods — Sun, 18 Sep 2011 12:48:38 GMT

Is it possible to upgrade an MSC 5200 to the latest firmware if the firmware is version.

Firmware version: 3.1.0.0-03-4074

Re: MSC 5200 firmware update

Patrick R — Sun, 18 Sep 2011 15:20:01 GMT

This is a lagacy product in the HP mobility product named MSM730. From what i can see you have 5.3.1, you will need to get a software carepack to get the latest firmware. You can only only get a minor fixes update within the year after purchasing the product.

Re: MSC 5200 firmware update

Fredrik Lönnman — Sun, 18 Sep 2011 20:25:09 GMT

The MSM730 is supported in the newest 5.5 train release, but as Patricks says you probably have to buy carepack to get the firmware.

Re: MSC 5200 firmware update

Anthonywoods — Mon, 19 Sep 2011 13:01:45 GMT

It is definately not 5.3.1 firmware. I wish. This firmware is so old that I can not select an unsecure (non-certificate) guest page (my main issue)

This unit is 4 years or older (the date on the bottom on the screen is copyright dated 2005). I believe I have to update to v.4 first, then v.5 series in steps in order for it to take. The question being this is a original Colubris Product, MSC-5200, whether HP has the older firmware on hand to upgrade from. If not, I am wasting my money on a care pack.

Firmware version: 3.1.0.0-03-4074 Hardware revision: 55-01-0020-00:25

Re: MSC 5200 firmware update

Fredrik Lönnman — Mon, 19 Sep 2011 13:13:32 GMT

I can't say anything about the upgrade path, I think you have to turn to HP for that. But if you buy a carepack and get 5.5.2.14 or whatever is the newest you probably could wipe it, install 5.5.2.14 and manually configure it again from scratch. A little more work, but it will definately work.

Re: MSC 5200 firmware update

Anthonywoods — Mon, 19 Sep 2011 13:40:25 GMT

By wiping it, you mean factory default through console? Or through the GUI?

Re: MSC 5200 firmware update

Fredrik Lönnman — Mon, 19 Sep 2011 14:04:15 GMT

I guess both will do it. A clean controller and upgrade to 5.5, then do all the config. You still would need the carepack to get 5.5 though, so when you got that open a case with HP and ask if there is a supported upgrade path. If not, wipe, upgrade and reinstall.

Re: MSC 5200 firmware update

Anthonywoods — Fri, 23 Sep 2011 21:57:43 GMT

Per HP:

The software upgrade path for your controller will require a multi-stepped process. We must provide you with software versions 4.1, 5.0, 5.3, and then 5.5. You will reboot the controller after each step of the upgrade.