topic Replace this MSM720 at next available downtime in M and MSM Series

Replace this MSM720 at next available downtime

Jaap Hoetmer — Fri, 20 Feb 2015 23:57:21 GMT

Hi there

My MSM720 shows this message at the home page:

Replace this MSM720 at next available downtime.

What would be the reason that this message is displayed? Why does the device need replacing? If so, how do I go about getting it replaced?

Thanks

Jaap

Richard Litchfield — Wed, 25 Feb 2015 09:59:48 GMT

Log a call with HP, and a replacement will be sent out the next business day.

You can log a call through the mynetworking page (log in with your HP passport), or ring HP on the local toll-free number.

Jaap Hoetmer — Wed, 25 Feb 2015 10:01:23 GMT

Thanks, Richard, will do.