topic Re: MSM466 not factory resetting or able to open in web browser - SSLv3 issue in M and MSM Series

MSM466 not factory resetting or able to open in web browser - SSLv3 issue

sensei — Wed, 22 Apr 2015 13:48:08 GMT

We have a ton of 466s and sometimes we need to factory reset them to reconfigure fresh. Every now and then, we can't factory reset them. I hold the reset button down and it goes through the process and ends up with a 192.168.1.1 that I can ping. However, I can't reach them via any web browser, the errors are as follows:

IE 11 - This page can't be displayed

Firefox 35.0.1 - Unable to connect securely - Firefox cnanot guarantee the safety of your data on 192.168.1.1 because it uses SSLv3, a broken security protocol. Advanced info: ssl_error_no_cypher_overlap

Chrome 42- I can get to the main page of the 466, but when I click Continue, it goes to - This webpage is not availble ERR_SSL_VERSION_OR_CIPHER_MISMATCH

I've tried SSHing with Putty and can get in and do a factory reset from the prompt, but it doesn't work.

Typically, IE will work when the other 2 don't, but not this time. Windows 7.

Any help would be appreciated.

Re: MSM466 not factory resetting or able to open in web browser - SSLv3 issue

Toys — Thu, 23 Apr 2015 08:11:15 GMT

Hi,

I had the SSL web browser issue before.

In firefox i fixed it by making some changes:

Type in as URL: about:config

search for

security.tls.version.min

and

security.tls.version.fallback-limit

Change these settings from one to zero

Re: MSM466 not factory resetting or able to open in web browser - SSLv3 issue

PetraC — Sat, 02 Jan 2016 19:57:18 GMT

I have the same issue on an MSM422 but the value change in FF to 0 does not work any longer :(
the error is always: ssl_error_unsupported_version

Is there a way to do a recovery update of some kind? My MSM422 is now not use-able any longer to manage it properly.

Re: MSM466 not factory resetting or able to open in web browser - SSLv3 issue

MichaelRicardo — Mon, 04 Jan 2016 15:47:47 GMT

Hello.,

I created windows xp VM - do not update and connected the AP then upgrade to newer firmware.

Hope this helps.

Kind Regards,

Michael