topic Re: Communication problem between MSM760 + IMC in M and MSM Series

Communication problem between MSM760 + IMC

johnk3r — Thu, 08 Jan 2015 23:19:05 GMT

Hi !

Need to manage MSM760 by IMC. I have the Wireless Services Manager Module, IMC and MSM760 Controller updated.

Configured SNMP and SSH on the Controller and I can already see information from APS, Customers, SSID by IMC. The LAN and WAN interfaces are active in the SNMP configuration.

Added the IMC IP in the "Management Console" of the Controller, the status is "Connecting". I made the configuration as the video: https://www.youtube.com/watch?v=BP8NLucAvqY

Any suggestions?

Re: Communication problem between MSM760 + IMC

johnk3r — Tue, 03 Feb 2015 13:46:00 GMT

Hi !

I'm still trying to find the cause of the problem. Checked in MSM760 system logs the error below:

Feb 3 10:02:47.101   debug   monitord: Msg:     <PMMCLIENT> <ENABLE-PROCESS> (from CONFIGHANDLER)
Feb 3 10:02:47.101   debug   monitord: Msg:     <PMMCLIENT>     <RST-PROCESS> (from CONFIGHANDLER)
Feb 3 10:02:47.602   debug   monitord: Starting [1,2]: 'pmmclient 10.0.200.120' (pid='22922')
Feb 3 10:02:47.607   debug   pmmclient: Current PMMCLIENT Heap soft limit: 14745600 Heap hard limit: 14745600
Feb 3 10:02:47.607   debug   pmmclient: New PMMCLIENT Heap soft limit: 25000000 Heap hard limit: 25000000
Feb 3 10:02:48.062   debug   accountsd: Configuration file changed, re-read configuration.
Feb 3 10:02:48.553   debug   brls: Configuration file changed, re-read BRLS configuration.
Feb 3 10:02:48.617   debug   pmmclient: SSL assert failed: SSL_get_error(conn->mSsl,rc) == SSL_ERROR_NONE @ tlschannel.c:743
Feb 3 10:02:48.617   debug   pmmclient:   SSL error: 336134278 in s3_clnt.c:984 (error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed)
10:02:52.646   debug   pmmclient: Subscribed to bus messages

MSM with this software version 6.5.0. Any suggestions?

Re: Communication problem between MSM760 + IMC

_Tarik_ — Mon, 23 Feb 2015 14:36:57 GMT

Hello!

You have to allow TCP port 7668 on IMC server's firewall or on other firewalls which You have between that nodes.

At least, it was solution in my case.

Re: Communication problem between MSM760 + IMC

johnk3r — Wed, 25 Feb 2015 17:29:02 GMT

Hi !

In my case it would not be the problem. In my firewall is released communication between IMC vs MSM. And I can see the Controller's request on port 7668 in the IMC server.

Re: Communication problem between MSM760 + IMC

johnk3r — Tue, 12 May 2015 16:42:57 GMT

The problem is the certificate Go Daddy used in communication between the MSM760 and IMCI. I changed to the default certificate and communication work.