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    <title>topic MSM760: dual band device (I5,I5s,I6,Mac Pro) cannot connect access point in M and MSM Series</title>
    <link>https://community.hpe.com/t5/m-and-msm-series/msm760-dual-band-device-i5-i5s-i6-mac-pro-cannot-connect-access/m-p/6754136#M4353</link>
    <description>&lt;P&gt;dear all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I use MSM760 and access point is model 425(JG654A) .&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I disable radio 5.0 Ghz and I using 2.4 Ghz only.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In case the access point have problem.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I cannot access the Access point by dual band device (I5,I5s,I6,Mac Pro) but iphone4 , iphone 4s (one band) can connect.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;If I reboot the access point dual band device and one band can connect to access point.&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have 200 AP and when dual band device cannot connect the MSM760 show ip status 0.0.0.0&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;remark : Andorid device is working,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Controller:&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; MSM 760&lt;/P&gt;&lt;P&gt;Access Points:&amp;nbsp;&amp;nbsp; 425&lt;/P&gt;&lt;P&gt;mode : WAP2&lt;STRONG&gt; Enterprise Wireless 802.1x&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;THank&lt;/P&gt;&lt;P&gt;Nattawat&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 11 Jun 2015 06:37:47 GMT</pubDate>
    <dc:creator>bobbysena</dc:creator>
    <dc:date>2015-06-11T06:37:47Z</dc:date>
    <item>
      <title>MSM760: dual band device (I5,I5s,I6,Mac Pro) cannot connect access point</title>
      <link>https://community.hpe.com/t5/m-and-msm-series/msm760-dual-band-device-i5-i5s-i6-mac-pro-cannot-connect-access/m-p/6754136#M4353</link>
      <description>&lt;P&gt;dear all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I use MSM760 and access point is model 425(JG654A) .&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I disable radio 5.0 Ghz and I using 2.4 Ghz only.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;In case the access point have problem.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I cannot access the Access point by dual band device (I5,I5s,I6,Mac Pro) but iphone4 , iphone 4s (one band) can connect.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;If I reboot the access point dual band device and one band can connect to access point.&lt;/STRONG&gt;&lt;/U&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have 200 AP and when dual band device cannot connect the MSM760 show ip status 0.0.0.0&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;remark : Andorid device is working,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Controller:&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; MSM 760&lt;/P&gt;&lt;P&gt;Access Points:&amp;nbsp;&amp;nbsp; 425&lt;/P&gt;&lt;P&gt;mode : WAP2&lt;STRONG&gt; Enterprise Wireless 802.1x&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;THank&lt;/P&gt;&lt;P&gt;Nattawat&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 11 Jun 2015 06:37:47 GMT</pubDate>
      <guid>https://community.hpe.com/t5/m-and-msm-series/msm760-dual-band-device-i5-i5s-i6-mac-pro-cannot-connect-access/m-p/6754136#M4353</guid>
      <dc:creator>bobbysena</dc:creator>
      <dc:date>2015-06-11T06:37:47Z</dc:date>
    </item>
    <item>
      <title>Re: MSM760: dual band device (I5,I5s,I6,Mac Pro) cannot connect access point</title>
      <link>https://community.hpe.com/t5/m-and-msm-series/msm760-dual-band-device-i5-i5s-i6-mac-pro-cannot-connect-access/m-p/6757285#M4369</link>
      <description>&lt;P&gt;If the problem applies to 5 and 6 but not 4, I'd talk to Apple. Something has apparently changed in the devices themselves.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you have 5GHz-capable devices, why would you force them to more polluted 2.4GHz spectrum anyway?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 22 Jun 2015 12:30:25 GMT</pubDate>
      <guid>https://community.hpe.com/t5/m-and-msm-series/msm760-dual-band-device-i5-i5s-i6-mac-pro-cannot-connect-access/m-p/6757285#M4369</guid>
      <dc:creator>Arimo</dc:creator>
      <dc:date>2015-06-22T12:30:25Z</dc:date>
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