topic Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient in M and MSM Series

MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

viniciustinti — Fri, 18 Mar 2016 16:34:57 GMT

What does this mean? May I need an aditional License?

Mar 18 13:03:53.633     err     XX:XX:XX:XX:XX:XX       websoap         Detail: <error><errorcode>1008</errorcode><errorinfo>Command is not supported given this product's current feature set</errorinfo></error>
Mar 18 13:03:53.633     err     XX:XX:XX:XX:XX:XX       websoap         SOAP FAULT: SOAP-ENV:Client "Command is not supported given this product's current feature set"
Mar 18 13:03:53.632     warn    XX:XX:XX:XX:XX:XX       websoap         Feature (name='wireless') check failure.

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

RamKrish — Sat, 19 Mar 2016 09:27:15 GMT

Are you using GMS (Guest Management Software) that communicates with the controller? This error message nothing related to wireless connection or anything to do with performance.

Tool like GMS or similar SOAP based application is trying to access a controller feature that isnt avaialble in the current mode of controller deployed.

For example, if GMS is trying to access MSM Team IP whereas the controller is deployed in a single standalone mode. Then such message is displayed.

Make sure you are using latest MSM and GMS software release to avoid such message.

You may refer to an article which i wrote some time ago for a similar message. http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0125203

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

viniciustinti — Tue, 22 Mar 2016 14:16:41 GMT

@RamKrish wrote:
Hi

Hi,

Are you using GMS (Guest Management Software) that communicates with the controller? This error message nothing related to wireless connection or anything to do with performance.

No I am not. I am using my own PHP code.

// Works
$client->GetSOAPVersion(array());

// Works
$client->GetVirtualSCList(array());

// Works
$client->GetDiscoveredSCDevices(array());

// Error: Command is not supported given this product's current feature set
$client->GetWirelessAssociatedClient(array("deviceId" => "Radio_1"));

<?php
try {
	ini_set("soap.wsdl_cache_enabled", "0");
	$client = new SoapClient('msm760.wsdl',
		array(
			'location'       => 'http://192.168.X.Y:448/',
			'login'          => '***********************',
			'password'       => '***********************',
			'trace'          => 1,
			'exception'      => 1
		)
	);

	//var_dump($client->__getFunctions());
	//var_dump($client->__getTypes());

	$response = $client->GetSOAPVersion(array());
	echo "Version:<br>";
	echo "$response;
	echo "<br>";


	$response = $client->GetVirtualSCList(array());
	echo "VSCs:<br>";
	echo "<oi>";
	foreach ($response->result->item as $vsc) {
		echo "<li>" . $vsc->vscName . "</li>";
	}
	echo "</oi>";
	echo "<br>";

	$response = $client->GetDiscoveredSCDevices(array());
	echo "Devices:<br>";
	echo "<oi>";
	foreach ($response->result->item as $device) {
		echo "<li>";
		echo $device->serialNumber . " ";
		echo $device->uniqueID . " ";
		echo $device->ipAddress . " ";
		echo $device->isManager . " ";
		echo "</li>";
	}
	echo "</oi>";
	echo "<br>";

	$response = $client->GetWirelessAssociatedClient(array("deviceId" => "Radio_1"));
	var_dump($response);

} catch (SoapFault $fault) {
	var_dump($fault);
	exit(1);
}
?>

Tool like GMS or similar SOAP based application is trying to access a controller feature that isnt avaialble in the current mode of controller deployed.
For example, if GMS is trying to access MSM Team IP whereas the controller is deployed in a single standalone mode. Then such message is displayed.

We have four controllers working as a single team. The virtual/floating IP is being used to query info. Should I be using this way? I have tried also the other IPs without success.

Make sure you are using latest MSM and GMS software release to avoid such message.
You may refer to an article which i wrote some time ago for a similar message. http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=mmr_kc-0125203

This link is broken for me. Are you able to access it?

Regards,

Vinicius

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

Dennis Handly — Sun, 27 Mar 2016 01:01:00 GMT

>This link is broken for me.

The original link has a junk char on the end. It can be corrected by the author by using post Options > Edit Reply.

Your copy of the link is fine.

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

RamKrish — Tue, 29 Mar 2016 06:22:23 GMT

Hi, GetWirelessAssociatedClient with Radio attribute is used only on the APs (working in standalone mode). You cannot use that against controller as it doesnt support it.

You can download the WSDL file from controller to verify what is supported. Team/Controller --> Management --> SOAP --> Download the SOAP API WSDL file.

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

viniciustinti — Wed, 30 Mar 2016 12:01:24 GMT

I am trying to create a Dashboard pretty much like to one on the main window at the controller. Except that it will keep logs for months/years instead of a single day.

How can I query for all clients connected via SOAP?

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

Arimo — Wed, 06 Apr 2016 11:05:13 GMT

You can't. When APs are in controlled mode, they can only be managed through the controller, not locally. This includes any kind of querying.

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

EcoUniPD — Fri, 07 Apr 2017 12:59:06 GMT

I have the same (similar) problem: MSM760 + SOAP + GetWirelessAssociatedClient.

Have you ever found a solution?

Thank you.

Pier

Re: MSM760 6.5.2.0-22155 - error using SOAP GetWirelessAssociatedClient

viniciustinti — Fri, 07 Apr 2017 13:01:17 GMT

Nope.

I am very disappointed so far with HP support concerning this. The documentation is a mess and the support does not help either.