topic Re: 3CRWER300-73 - DDNS in M and MSM Series

3CRWER300-73 - DDNS

More — Tue, 15 Sep 2009 05:00:10 GMT

Hi all,

I've just upgraded the firmware to version 1.11 dated 8 Sep 09, but still unable to successfully connect to DDNS provider such as Dyndns. I was able to initially connect to NO-IP before the firmware upgrade, but it can't renew automatically. Thinking it was compatibility problems with No-IP, I registered with Dyndns and it's even worse, I can't even succesfully connect. This is the sorethumb of otherwise stable and fast Wireless N router for wireless CCTV.

Hope 3com guys are on this, otherwise I want to return the unit.

This message was edited by More on 9-14-09 @ 10:00 PM

Re: 3CRWER300-73 - DDNS

Publipress — Thu, 17 Sep 2009 11:09:52 GMT

Same problem with my 3CRWDR300A-73, latest firmware: no connection with DynDNS (I view an "Unexpected DDNS error" in the log), parameters checked and re-checked; at this point I'm sure it's a

firmware bug! Not to say, no support from 3COM...

Re: 3CRWER300-73 - DDNS

nethole — Tue, 29 Sep 2009 23:02:42 GMT

after the firmware update have you make a factory reset?

system tools - configuration - reset

all configuration will be lost, but after the DDNS work properly

Re: 3CRWER300-73 - DDNS

mvaldes — Wed, 30 Sep 2009 09:20:40 GMT

Well, I'm not alone....

I've got the same problem with 3CRWDR300A-73

I've updated the firmware to the latest version 1.11.01, but still didn't work

The DDNS is updated ONLY when I reboot the unit.

Resetting to factory default do not solve the problem.

A new firmware update with this bug solved is what we need.

Re: 3CRWER300-73 - DDNS

Techno — Thu, 01 Oct 2009 23:00:57 GMT

Logged a case with 3com Support, they are definitely aware now and working on this issue, However, it's not just 3Com, My Netgear is also having the same problem.. it's Dyndns changes that caused this :-(

The Tech Man Has Spoken....

Re: 3CRWER300-73 - DDNS

mvaldes — Fri, 02 Oct 2009 08:32:39 GMT

Yesterday I called 3Com customer support and they sent me a new firmware release (1.11.02)to test and that they will release soon.

Now DDNS is working fine

Thank you 3com

Re: 3CRWER300-73 - DDNS

mvaldes — Fri, 02 Oct 2009 08:37:25 GMT

@Techno: Are you sure about that ? I had no any problem with other 3Com or Linksys devices that I have at home. I found that DDNS was not updated only by the 3CRWDR300 both with Dyndns and with no-ip services. Anyway now this issue has been solved by 3Com with fw 1.11.02

This message was edited by mvaldes on 10-2-09 @ 1:39 AM

Re: 3CRWER300-73 - DDNS

Techno — Fri, 02 Oct 2009 09:16:42 GMT

@mvaldes

Hi, yes I am sure, and this morning a Linksys has shown the same issue too.

I have now updated the 3com router to 1.11.02 that was sent to me by support this morning. Looking good so far :-)

You might want to give them a call.

The Tech Man Has Spoken....

This message was edited by Techno on 10-2-09 @ 2:17 AM

Re: 3CRWER300-73 - DDNS

Publipress — Mon, 05 Oct 2009 18:49:45 GMT

@Techno/mvaldes,

since the latest fw avalaible on 3COM website is still

1.11.01, can you kindly make the newer one available

for the download?

This because tech support on my device is expired (only

30 days from date of purchase!...)

Thanks

Re: 3CRWER300-73 - DDNS

mvaldes — Wed, 07 Oct 2009 16:05:33 GMT

@Publipress.

I've sent you a PM

Re: 3CRWER300-73 - DDNS

nethole — Fri, 06 Nov 2009 17:05:02 GMT

can please some one send me this new firmware version? I have some issue with site to site vpn, i hope new firmware will solve the problem.

Thanks

Re: 3CRWER300-73 - DDNS

damind — Wed, 11 Nov 2009 11:36:11 GMT

@Techno/Publipress

Could you please be so kind to give a me a link for the new firmware? I need it too!!

Thank you in advance.

M.

Re: 3CRWER300-73 - DDNS

RedGreen — Tue, 01 Dec 2009 12:01:06 GMT

@Techno: Please, can you send me the 1.11.02 firmware version? If it's possible even in MP.

I called the support, but they said they can't help me.

Thank you in advance.

This message was edited by RedGreen on 12-1-09 @ 4:02 AM

Re: 3CRWER300-73 - DDNS

Vadya — Mon, 07 Dec 2009 17:12:46 GMT

@mvaldes Hi. Could You please send me this new magic firmware for 3CRWER300-73? I have a problems with it too and 3Com support can't help with firmware :-(((( Please!!!!!! vadya@ua.fm

Re: 3CRWER300-73 - DDNS

Arabezar — Tue, 19 Jan 2010 11:39:37 GMT

Same problem. DDNS (No-IP) autoupdate is not working...

Re: 3CRWER300-73 - DDNS

Qwerty_1 — Thu, 21 Jan 2010 09:51:02 GMT

Any one can send 11.01.2 or later for 3CRWER300-73?

This message was edited by Qwerty on 1-22-10 @ 4:34 AM

Re: 3CRWER300-73 - DDNS

Techno — Fri, 22 Jan 2010 17:27:22 GMT

Guys

Sorry, I am no where near that software these days :-(

If you contact 3Com to report this as a bug, you shoudl be able to get support even if out of waranty.

Try it , nothing to loose.

The Tech Man Has Spoken....

This message was edited by Techno on 1-22-10 @ 9:52 AM

Re: 3CRWER300-73 - DDNS

Qwerty_1 — Fri, 22 Jan 2010 20:49:10 GMT

If you contact 3Com to report this as a bug, you shoudl be able to get support even if out of waranty.

not sure, with other issue (http://selfservice.3com.com/forum/viewmessages.cfm?Forum=26&Topic=1164) support reject my request.

Re: 3CRWER300-73 - DDNS

Arabezar — Sat, 23 Jan 2010 04:37:20 GMT

Yes I'll send the report today.

IMHO they reject your request 'cause they cannot reproduce the same error... ;)

This message was edited by Arabezar on 1-22-10 @ 8:38 PM

Re: 3CRWER300-73 - DDNS

Publipress — Tue, 02 Feb 2010 21:35:52 GMT

FOR YOUR (and NOT ONLY) INFO (and to remark the REALLY poor support on this device):

From 3COM knowledgebase, keyword search: "ADSL Wireless 11n Firewall Router Patch Code"

ADSL Wireless 11n Firewall Router - Code v1.12.01 content

Problem Description :: Added Check box to PVC settings of GUI for "NAT Enabled"
: Added Check box for "Enable SIP ALG"
: Modified Default;t NTP server for Europe to 129.132.2.21
Product Model # :: 3CRWDR300A-73
: 3CRWDR300B-73
Software / Firmware version :: V1.12.01
Fact :: ADSL Wireless 11n Firewall Router
: 3CRWDR300A-73
: 3CRWDR300B-73
Fix :: Patch version 1.12.01 fixes the problems described
: If the Â software is not yet available on 3Com download site (www.3com.com), then please contact 3ComÂ support
: patch software is not support

Id:: 1985Â
Date Created:: Wednesday, November 4, 2009 Â
Modified Date:: Monday, November 16, 2009 Â
Language :: English (United States) Â
Best Bet:: No

This message was edited by Publipress on 2-2-10 @ 1:39 PM